CubeSmart Self Storage — Local services in Lower Paxton Township

At the time I was stressed. Moving from a home I lived all but 8 yrs. Long story, recovering from illness, no one but 1 highly addicted & broke sibling offers to assist. I made it clear Thursday was only day I COULD NOT be there. He sets it up 4 Thurs w/my money covering outrageous amts. 8 hrs paid, worked 4 at most. I was not aware whomever is the one slapping down the $(even though my brother DID make it clear it was my belongings. Had to go in his name) He was given all needed to enter and exit storage. Employees were as helpful as they cld be, but rules were rules.He was legally the one renting storage and I assume contents also. To my utter SHOCK 1st time at storage all but junk was gone. I called the day before rentingto ask if ok via another person was bringing pmnt etc. out. I DON'T UNDERSTAND WHY I WAS NOT TOLD HOW ITS SETUP WLD BE. I'm now faced w/buying all new everything. Stor all is GREAT, very helpful. My screw up, painful lesson learned. Dont fear to,...

Been renting here since it was storage sense several years ago. Started there at under $175 a month for a 10x30. They raised my rate when they took over and then again In the last two years they have raised my rates an additional 50%. Now I’m paying $429/month while they are offering new renters $168/month for the same unit discounted for what they say the normal rate is $283 (price I was paying two years ago). Do not rent here unless you plan on leaving in the first year or they will screw you. They do not care about their long...

Drove nearly two hours after confirming I could rent a unit, was quoted a price and time frame. I arrived the next day, another employee refused to honor the price quoted, refused to even rent the unit, called another customer right in front of me and offered the unit to them. Then this same company attempted to create a false narrative with other storage related companies (storage auction sites) by saying I never showed up. Incompetence is too generous for this facility. Shameful is...