Three River Telco — Local services in Lynch

I received my April 2025 bill and noticed that it had gone done by close to $20. Contact them because I was concerned my 500MB/500MB service was downgraded. Was told no, they just restructured their pricing and my service was the same. who does that?}. I was told that 1GB/1GB service would cost just a little more than what I had been paying so I immediately said to go ahead and upgrade me. This also includes managed router so I can change things if I want. Ann Holz was the service rep that was fielding all my questions and assisting me in getting set up and I have to say that her expertise, and attitude were extremely refreshing and appreciated. Best customer service experience I have had in years. My service was upgraded within a...

Intermittent signal loss on their TV service several times a week ! Plus since Nov. 11, 2022 , The INSP channel has been off air , supposedly due to loss of signal from the satellite & today is Nov. 21 ! Called a couple of different times to the O'Neill office & the Lynch office ! So as of today , the channel has been off air a total of 10 days straight ! Seems all they give are excuses / lip service , as to when it will return & why the problem is to begin with ! Maybe need to hire more qualified...

Too bad they are the only game in town if you want internet service. Paying for high speed internet and having several days each month without any internet connection. Call for support and have to leave a message as they only have business hours. Only available for service during business hours, when you are at your job. Looking for other options as I need service 24/7/365. Don't deserve the 1 star (but had to rate in...