Edaleen Dairy — Local services in Lynden

The clerk, Desiree, was quite possibly one of the rudest, most off putting people that I have had the displeasure of crossing paths with in a long time. She was rude to my mother, yelled, barked orders and was totally out if line with her treatment of my mother, my 3 year old daughter and I. She snapped at my mom for no reason when it was my mom's turn, telling her to step up to the register. My mom politely asked for a sample of ice cream, only to be told that she had to pay first then get it. My mom then repeated that she wanted a sample, to have Desiree scoff annoyed and stomp over, scoop a small amount of licorice flavored ice cream on a tiny spoon and the thrust it rudely toward my mom and say "Here!", Then stomp back to the register. My mom then approached the register with her items, called me up to add my cheesecake to her order, then asked Desiree for a double scoop of ice cream. Desiree then very rudely (and getting ruder by the moment) reiterated that it must be paid for first. I then asked Desiree her name. She replied "Me!?" And when I said yes, she snapped back "My name is Desiree!" I told her that she was being rude for no reason and that it was unnecessary, to which she replied "Well, that's funny cause I just had two people tell me what a great job I'm doing!" I told her that I wasn't talking about them and that her attitude and rudeness toward my mom was ridiculous. She then barked " Go ahead and complain to my manager! I don't care!" She then stomped away, leaving all of our items and returned with a business card and slapped in Palm down on the counter. My mom asked her to please stop, to which Desiree retorted "Fine, then I won't help you!" And pushed all our items back toward us on the counter. We picked everything up, went over to the other register, we're helped by the other girl, including her scooping the ice cream, and left. I called the number on the business card but still have not received a call back from...

OK. Hear me out.

You can only find Edaleens Dairy along the border and it's a wonderful place to stop by and pick up some ice cream.

Between two choices of chocolate or vanilla soft serve, you can't go wrong when you have either. The soft serve tastes rich and creamy and just the right amount of sweetness. I feel like the dairy here tastes much richer--maybe because they have happy cows?

If you're going up to Canada, I recommend grabbing a cone and a small tub of ice cream for the people you might be visiting. Just be aware, they are closed on Sundays, so if your making the trip across the border looking for that sweet cream, sorry!

I stop by Edaleen's EVERY...

I was concerned to hear another employee loudly complaining about a coworker who was working in the freezer. She was speaking openly about internal work issues in front of customers, and her tone felt unkind and unprofessional.

As a bystander, I didn’t feel comfortable staying silent. I genuinely hope things improve and that better communication and respect can be encouraged among the staff. Even though the line wasn’t long and the wait time was fine, the negative comments made the environment feel less welcoming than it could have been.

I’m sharing this in the spirit of supporting a more positive workplace for both the team...