The Brook Hospital - KMI — Local services in Lyndon

I came to this place after my brain was fried after doing too much LSD- not their fault. However, the first problem is that they IMMEDIATELY wanted to put me on medication and treated me IMMEDIATELY as a Bipolar patient just because I have history of it within my family. Reminder: I was there for drug use. Never before have I shown ANY SIGNS of my Bipolar besides my 'manic episodes' I had just had and mood swings which were, again, not because of Bipolar disorder but because of drug use. After being released from them I later saw another Therapist who was shocked to learn that they treated me this way and this is because, in the medical field, concerning drugs, it is required that someone be off the drug for at least (2 weeks if i remember correctly) before being treated for something else in order to be ABSOLUTELY SURE it's not because of the drug. But nope, not at the Brook! Immediately they wanted to get me on meds so that i'd be forever in the system as Bipolar and having to pay more from Insurance for meds for the rest of my entire life. Again, glad to report I do NOT take any of the meds they prescribed me and am doing absolutely fine without them and have been doing so for a LONG TIME.

These meds I was given a variatey of which they tested on me, so much I don't even remember the names and my Therapist wasn't even able to get records of what they even were. When I was on them, absolutely ruined my life. I BEGGED for them not to give me any meds because I wanted to be off drugs totally. Immediately, however, I was put on meds. These meds put me in various altered states that gave me extremely bad panic attacks and brain fog, (I couldn't even remember the faces of anyone I knew and also heard voices) panic attacks which I would experience extremely often and, as a result, was threatened with the quiet room on multiple occasions. One time a staff member even tried to send me in there out of spite. Eventually, it was the meds that were keeping me IN THERE, because I was having all these panic attacks and episodes they of course 'couldn't let me out because I wasn't cured' even though I wasn't improving at all or 'cured' BECAUSE of the meds that they refused to stop giving me!!!

Eventually in Out-patient they settled on seroqel, a depressant for my 'manic episode' but seroquel made me extremely depressed. I have not cut or felt the desire to cut in 2 years and they made me want to shred myself like a piece of paper- on 100mg 3x a day I wanted to die. They also gave me some other meds which made me extremely angry- they wouldn't believe me over this and so, inevitably, I possessed the gumption necessary to have an episode of anger of MASSIVE proportions that affected EVERYONE there including the poor other people trapped there, yelling at them and screaming at them for other injustices they had also done to me and calling them out on their bad work ethic and all the injustices i'd seen (not even going to include these here, if so i'd be writing a book) so, in short, I was eventually kept there just because, if released, i'd 'tell on them.' No problem for them either, they'd just be getting more money from my insurance under the guise I wasn't cured. I was there for TWO WEEKS when they made it seem I would be out in 3 days. To get out I eventually just lied and told them how much i 'absolutely loved' it there and how all the staff were nice and I experienced 0 injustices.

This place is awful, only come here if you absolutely want to be scammed. If you are a parent, they WILL intimidate you and make it seem like you have no choice. They will lie to you about your child just as they lied to my own parents. As i've seen on another review, you could even be threatened with CPS. Out-patient doesn't help, it's even worse than In-patient and this was where most of the intimidation towards me and my parents occurred, they even tried to admit me AGAIN during Out-patient and this is where we all had enough and I went to the other therapist I mentioned previously that actually KNEW what she was doing and called...

Worst experience of my life. After being sick for days of non stop shaking & vomiting & a few trips to the ER due to dehydration Dr’s assumed it was my anxiety disorder. I decided to come to this “hospital” because it lists a Dr would be available or on call 24 hrs. Waited hours before ever being admitted. Once admitted @ 3 I sat at the edge of my bed & vomited & heaved for hours & hours & not once did I get any aid or asked if I needed anything.I sat on the edge of my bed with head in bucket & theyd take a peak around the corner not say a word & leave. Again this stay wasnt for drug rehab.I eventually got to the point when I felt it was an emergency. 2am I walk to the nurses station & told them I had been vomiting & heaving since I got there I’m unable to drink anything & I’m not peeing. The “nurse” didn’t look up from her phone replied “I know we can hear you” I said “I think I need to go to the hospital.”I was laughed at & told “youre in a hospital”. Said “can you please call the Dr” I was told no & the Dr would be there @ 7am & would make note for him to see me 1st. I went back & sat at my bed continuing to shake & heave til 7 comes around. I head back to the nurses station asking if Dr was there yet I really need to see him. I was then told the Dr doesn’t come til 10. I wait til 10:40 expecting him any second almost 9 hrs from my original request to see him and I still hadnt seen the Dr. He’s on the opposite wing seeing the people who are detoxing. Thankfully the psychologist was there bc she saw me in the hallway holding my puke bucket shaking to my core. I begged to PLEASE help me. She went to talk to the Dr & told him I need an ambulance to be sent to the ER. She was afraid I was severely dehydrated after hearing what I had gone through. I’m thankful for her & I never saw a Dr at Brook. I get to the ER & I am given a heavy dose of benzodiazepine to calm my uncontrollable shaking. I was finally able to give a urine sample after some IV fluids. No exaggeration my pee was coffee black. I was near kidney failure from severe dehydration. I was given 2 IV bags simultaneously at the fastest rate the machine could go. I was then immediately admitted to the hospital where I stayed hooked to IV fluids & actually treated like a human being all night. It was diagnosed that I had a vomiting syndrome. Something that has been known to kill from severe dehydration & kidney failure. It was not my anxiety that was causing it & was a real emergency. I wish I had requested the surveillance video they had & sued for malpractice for my time at Brook. But I was willing to let this behind me & get on the road to recovery from the syndrome which took months to overcome. I wasn’t going to leave a bad review or anything I wanted my experience with this place behind me. Until 14 months later after admission at Brook on 2/4/23 I get a call from billing on 4/13/24 saying I owe over $1k & may as well called me a liar when saying that this was the 1st I heard of any bill. I never once received a bill because she sent it to a non-existent address. The rude billing lady said she sent 13 statements out & after talking to the patient advocate later admitted they had been returned to them from USPS but they didn’t put it on record. I asked why keep sending my statements to that address when you are getting them returned the answer I got was “I don’t know” from the patient advocate. They couldve looked at my license they scanned & saw the correct address or even call me but decided to wait 14 months to call threatening me to pay or go to collections. Talking to the patient advocate was not any better. I never received the first apology for anything I went through. In the coming weeks I went to numerous ER visits to get fluids & was admitted 4 more times at real hospitals such as UK and UofL because as I said it was not my anxiety disorder. The business director Ilene was very helpful of my billing situation & helped set up a payment plan. DO...

Real name not provided for privacy P. S. It’s RS…

First and foremost, I would like for anyone contemplating seeking treatment to know that this is the place to go. There is not a better facility in Louisville. It will be difficult at first, but you will get the hang of things quickly and learn to love the place as I have done.

The staff here is what makes the place. I had been to other treatment facilities before The Brook KMI. Not a single one of those places had a staff so caring, respectful, and supportive when us patients desperately needed it. I would not be where I am today if it weren’t for them. That, I can say with absolute certainty. In alphabetical order, because I won’t play favorites, I would like to highlight those of whom greatly impacted my stay:

Alex: I want to say thank you for the character you displayed during my stay. You showed us courage, respect for others, and a deep desire for cherishing our family lives. I wish all the best for your family as well.

Arah: Thank you for always being right on task and keeping us under control. I thought your well-mannered demeanor was always there and set an example for all of us. You made your points clear and direct so I absolutely appreciated that.

Denise: Be nice to D Nice, because she’s the momma bear around these parts and will defend the hell out of her cubs. In all seriousness, I want to thank you for your ability to lead, command, and demand from us. One of the nicest women I have ever met and I respect the hell out of how you never sugar coat anything. You are amazing. May the force be with you.

Gwen(forgive me if this is misspelled): You probably have no earthly idea of who this is but I know you’re on to the next part of your job at a rapid pace. Keep working hard!

Haley/Hailey: Thank you so much for doing whatever you could to see that I had options post-stay at The Brook. You are a tremendous social worker/therapist that genuinely cares for her patients. It is quite evident you have a tremendous soul and compassion for all of us. P.S. I haven’t forgotten about my Time Value of Recovery (nobody steal this) theory, and I will absolutely make sure you receive a copy.

James: Man I just want to say for a smaller dude ;) your presence is felt immensely. I remember when you shared with us your story and I am still amazed at how incredible the turnaround was. Your raw emotion and energy helped me find my inner strengths and I really appreciate that. Alex might be laughing from my joke earlier but I have no doubt who wins in wrestling match. I’m betting on the guy who doesn’t shop at the same store as his kids.

Nellie: Will someone there please take bets before she reads this. She’s either got the biggest grin on her face or she is giving off that fake face of disgust. If you didn’t know before, you probably have a good idea who this is. Anyways, I think you’re great at what you do. Always able to find humor and some joy out of situations. But don’t be fooled, readers! I saw this little girl step-in and standup for a patient like it was a kid of her own. I thought that was very admirable and you should feel awesome about how that resonated with us others.

Spartia (no way I got this correct): Wonderful wonderful wonderful person. You are incredibly insightful, caring, and real. You convinced me to go to the TL house and I cannot thank you enough for pushing that. Maybe the best experience of my life. Thank you so much!

There are many more people at The Brook KMI just like the ones I have mentioned above. I would encourage any new patient to interact as best you can with the staff because they are truly amazing people and absolutely care for your health, recovery, and...