This has been such a disappointing experience. I enrolled my child into parent-Tot skating. Our first session was with Ms. Susan who was absolutely amazing. We finished the course and decided that my child would repeat parent-Tot just to get her more comfortable and acquainted. We were so excited for the second session, but it ended in tears. Ms. Lena did not help or pay attention to my child at all - who was very clearly struggling to keep up. To make things worse, she played a bubble game and completely excluded my child while congratulating the other children on doing well and keeping up. My child was left sobbing and, being younger than 5, asking and not understanding why her teacher was being mean to her. A woman who worked with the organization saw and wanted us to try to get our child back on the ice. We tried, but she wanted nothing to do with it. After the class Ms. Lena came over and said she had run out of bubbles but would get more next time. That was where my issue with her began. The problem was that this issue was not about the fact that there were no bubbles. It was about the fact that my child had been left out, ignored, and left crying on her first day of class because of Ms. Lena’s actions. It upset me more because other parents saw and commented on what Ms. Lena had done.
Since then we have not returned to class because my child is terrified to go. Fortunately, my child was willing to go with us to the public skate sessions where we have taken on the teaching role ourselves. I would like to try having my child go back to class with my husband again, but we will see. It’s upsetting not only because that is $110 down the drain, but because of the ignorance this teacher showed and the emotional impact it left...
Read moreVery satisfied with this rink and staff, my son and I did two sessions of parent tot at another rink run by suburban and we weren't thrilled with the organization and evaluation advancements. The last skating director has never been on the ice with the kids, he seemed to be above teaching the little ones, that was a major deciding factor that I needed to move my son. Macomb is much different, they treat each child as an individual and makes a proper assessment based on skill level and ability. Tracey is easily accessible and very much a leader by example getting on the ice with the most novice skaters and giving them the same attention as the most advanced skaters she works with. I've found that other programs will mindlessly move each student on the same path regardless of ability, I believe this is done to maximize earning potential so every student has to take every class available. At Macomb Tracey took time out of her day to evaluate my son and place him three levels beyond what was suggested by the previous program which keeps him advancing at the rate he's able to, as well as gets him into the hockey program sooner! If you're able to check out Macomb, all of the staff is friendly, the rink hasn't ever been overwhelmingly crowded even at the most popular times and they'll have your child's best interest in mind if they're enrolled in figure skating, hockey, or learn to skate classes. Very highly...
Read moreREVIEW FROM TERRY HUGHES: I’m a senior skater (74 years old), and just started taking lessons at Suburban Ice Macomb, with Paige. She is a wonderful teacher, and everyone at this rink is helpful and encouraging. I needed a lot of that! But I’m so glad Brenda told me I wasn’t too old to skate again, and set me up with Paige. Paige is a great teacher. She lets me go at my own pace and has given me so much confidence on the ice. I cannot say enough about the staff and especially Paige! They are all amazing, and the rink itself is beautiful, always clean and the ice is well groomed. I would highly recommend skating at Suburban Ice Macomb, and for anyone looking for lessons, they have opportunities for private or group lessons very reasonably priced. I’m so glad I’ve rediscovered the joy of skating and did not let my age and fear of falling...
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