Master Cut Gems — Local services in Madison

I made multiple orders because their gems are just way too pretty. They ended up reaching out to me to let me know that they'd just package it all into one order and REFUND me the extra shipping costs without me having to do anything at all. Yayyyy!!! ALSO, I wish I took a picture of it now, but they took the time to write "Goodie bag for Ethan" with a SMILEY FACE on it; I thought that was so wholesome. Their personalities really show through and I think that's awesome. They even threw in some sweet surprises like a ring pop. So I basically was snacking on something sweet while marveling at the gem sent to me. My items were exactly what was described online as well. Perfect! They also responded to my emails quickly and are very nice. Shopping online could be really shady sometimes, but this place feels really honest, interactive, and transparent. This place...

I'm so thrilled to have found Master Cut Gems! They offer beautiful, high quality gems at low, reasonable prices. On their website, I like that the description for each item is accurate and most gems also have a video done in sunlight. I ordered a blue-green sapphire and a purple spinel which Rachelle was quick to communicate about shipping. My order arrived quickly, was securely packaged with care, and came with extra goodies like candy which was very nice. I also appreciated the detailed, hand-written notes for each gem from Dana. I will definitely buy from Master Cut Gems again and recommend them to all my friends! Thanks, Dana...

I love Dana and Rachelle at Mastercut Gems. They are always so great to work with in finding the exact type of gem I am looking for. They are very friendly, professional, compassionate and knowledgeable people. Dana and Rachelle always deliver fine customer service and get me what I'm looking forwithin my price range.

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