Manitowoc Ice, Inc. — Local services in Manitowoc

Our machine went down, the lower auger bearing was completely ruined. Had to empty all the gear box oil out because there was metal flakes in it. I tried calling and asking what kind of oil I needed to replace it with. The tech said he didn’t have that information for me and said I would have to buy a whole new gear box. Horrible Service. Will not purchase any more units for any of our...

Terrible customer service and shipping send machines out on freight trucks with minimal packaging received machine with internal damage and was told that is my responsibility to check for that so i guess you have to take a machine apart and inspect the inside never use R&L carriers, Manitowoc,...

Hoshizki makes a much more superior product. Manitowoc has gone down hill so bad. 60 machines on site can't even get a technical support call back. Called hoshizki they answer got me to the sales department in about 45 seconds. Replacing all 60...