Seamless Technology, Trusted Team RMS Delivers Every Time
Working with RMS Audio Visual has been an exceptional experience from start to finish. As a restaurant operator, finding vendors who truly understand hospitality is rare, but RMS gets it. From AV upgrades to electrical integration, their team brings a level of professionalism, precision, and genuine care that’s hard to match.
Craig, Eric, Nate, Caleb, and Jordan are just a few of the standouts, each one incredibly helpful, friendly, and deeply knowledgeable. Whether it was a full install or just helping us navigate new equipment, they were always responsive and thorough. Any complications we've had were (admittedly) operator error, and even then, the team never made us feel anything but supported. They even jumped in for a last-minute refresher before a big event, making sure we felt confident and everything ran smoothly.
What truly sets RMS apart is their long-term approach: they don’t just install and disappear. They build relationships based on trust, communication, and real expertise. The result? Clean installs, intuitive systems, and confidence that everything will work exactly...
   Read moreWorking with RMS was hands-down one of the best decisions I made while building and launching my business. Out of every vendor I worked with, they were the single most efficient, organized, and helpful team in the entire process. From day one, they made it clear that their priority was understanding my vision. They didn’t come in with an agenda or try to steer me toward what they thought I should want—instead, they truly listened, asked the right questions, and gave me well-thought-out options that made sense for my goals and my space.
Once decisions were made, the execution was flawless. Their team showed up ready to work, delivered exactly what was promised, and configured everything with precision and speed. It’s rare to find a vendor that combines technical expertise with actual respect for your time and your process—but RMS nails it. I seriously love the guys on this team. They made something that could have been stressful feel smooth, collaborative, and even fun. I can't recommend them enough. If you're looking for a sound and lighting partner who gets...
   Read moreRE/MAX SmartHub Realty partnered with RMS in designing and executing our new SmartHub concept for our RE/MAX real estate brokerage. We enthusiastically recommend RMS for their custom technology design and installation work. When we met with RMS at the early planning phase, Caleb Fetter listened to our vision and embraced it immediately, translating it into a comprehensive suite of technology systems that integrate seamlessly. During the build-out phase, Caleb and his team executed the plan with a high level of skill, carefully coordinating with contractors, electricians, and others working on the build-out.
Our business depends on high-reliability data and A/V systems, and RMS delivered a customized end-to-end solution that fits our needs perfectly today, and is designed to grow with us as our needs evolve. Our technology allows our Realtors to spend their time meeting with clients and practicing real estate, without having to worry about the technology itself—it...
   Read more