The service experienced during my recent delivery at their 100 4th street was notably disappointing, characterized by significant delays and a lack of professionalism. Despite arriving well ahead of my scheduled 9:00 AM appointment, having checked in at 7:40 AM, I found myself waiting until 2:30 PM without being unloaded. This prolonged waiting period suggests a disregard for appointment commitments, leading to frustration. Furthermore, there appears to be a clear preference given to their own trucks, which compromises the efficiency and courtesy one would expect in such circumstances. The overall demeanor of the staff conveyed an air of arrogance, further detracting from the experience. Such an approach not only undermines customer satisfaction but also reflects poorly on the organization’s...
   Read more10pm appt. Checked in at 8:15pm, all docks empty at the time. Checked in with pickup # starting with letter P. Easy process. Nice older woman. Got dock 50 . Don't back to dock completely leave enough space to open doors they check to see if its clean. Better be clean. Overnight parking across from docks. 35 degrees for reefer. Good experience. 👍 did not asked me if I washed trailer or needed a washout receipt. Just asked if it was clean. I did wash...
   Read more5/1/25 very nice staff. Has some overnight parking. Park to left, check in, back into dock, slide tandems, they will come out & check temp before you back in. They also come back out when done so you can pull forward & they can seal doors. Go get paperwork and then done. I arrived at 1208 for a 2000 appointment. Was dock by 1415 and fone at 1524.
There is a cheese store in front to buy some of there products...
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