Worst storage company ive ever seen!!not only is ther kiosk worthless and such a pain...i bought a lock and the vending machine never gave me a lock!! I called and called and called and they refused to refund me for the lock i paid for but never got...the "manager "for this location is impossible to get ahold of and should be fired..wont rent from again RUN from this place thers no customer service peroid ...you can keep the money you guys owe me ur gona need it when ur company goes under 0...
Read moreThis storage unit changed ownership in 2017 shortly after I started renting there. The new Red Dot management took over without any issues and offered good customer service welcoming me to the company. They offer online payment that are convenient and rates that are reasonable. I also think this is the nicest storage unit in the Marshall area. I have had no problems or complaints with my storage unit, and would recommend...
Read moreMy husband rented a unit online, sight unseen, and everything was seamless. Our only complaint is that our gate code wasn't active immediately, which wasn't communicated at any time during the rental process. When we arrived at the facility, we had to call and get a temporary code to get in. The rep told us it could take up to 24 hours before ours would be active. You should probably let people know that when...
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