We installed a Water Filter in our kitchen last year. This is the first time that I have ordered new filters for the system. After making a few phone calls to various venders (our plumber and the company that makes the filter system) I had the information I would need to find these filters on line. I Googled the part number and H20 Distributors was the first place I decided to look. It was easy to find the filters I needed, but while the parts number I was given by the manufacturer matched, the filters themselves looked different. As I am spending over $100.00 for the three filters that my system requires, I wanted to make sure I was ordering the correct item. I called the contact number on the H2O website and was delighted to speak to Edward. He could not have been more helpful. He felt pretty confident that I had indeed found the correct filters, but just to make sure and ease my mind, he emailed the manufacturer and called me back to let me know that the packaging was just different and that the items were exactly what I need. I don't usually find contact phone numbers very easily on websites anymore. I usually get the option to "chat" . That is helpful sometimes, but having a verbal conversation is definitely the most efficient way for me to ask for and get information. Edward went out of his way to help me get the answers I needed, which is such a refreshing experience. I don't usually get that kind of service on line or in person these days. Thank you H20, thank you Edward. I know I only need to purchase these filters a couple of times each year, but I will only be purchasing...
Read moreThis Business was referred to us by Plumber Company, so we called today to go to their showroom, even that they were closing by the time we get there they made an exception to wait for us, the General Manager Bo Blasingame, was called and he greeted us and went over all the options, for simple filter before the water line to our house or filter with tank, he gathered all the information about our house and suggested exactly what we he thought would be enough. No Up sale, No Tricks only good honest business practice, we have not made decision but when we do, even if Home Depot sale the same simple filter he has earned our business. Later he told us how he was promoted from installer to GM, in my opinion he is very well qualified, specially the level of care and honest business practice. Thank you...
Read moreTrustworthy, Friendly, Problem-Solvers, Outgoing! These are a few words I'd use to describe H20 Distributors. Someone recently stole my credit card information and used my finances to purchase a few products from H20 Distributors. Upon receiving the order, H20 identified that the order seemed suspicious. They looked me up online and found my phone number, and called me to check to see if the order was legitimate or not. This call took me by surprise, but I was immediately relieved to learn that Bo cancelled the order, refunded me, and provided me with all information I would need to file a police report. Bo, I really appreciate you going out of your way to check in with me. It is rare to come across such an outgoing...
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