Traveling from Melbourne Arkansas back home to Melbourne Florida and ran into some tire trouble! John Deer told us to stop at Vaughn Ford to see if they could help! Now mind you I am a mom with 2 young girls and my mom is with us! I walked in terrified cause i didn’t know if they could help and had no clue what i was going to do! Danny immediately found the problem fixed it in the middle of a power outage sanitized the whole vehicle and charged us next to NOTHING for the fix! Meanwhile inside my babies before the power went out were able to be in the A.C. watch cartoons and another employee brought them out cupcakes! I could not have asked for a better place to end up for my needs! We have never felt so safe and cared for! IDK of anyone where i’m from that would have taken 1/2 as good of care of us than these employees did! they truly made my crisis a minor bump in the road and made me appreciate my fellow Americans! Mr. Vaughn you have an...
Read moreThis is the 2nd time that Aaron Riddle and the entire Vaughn Ford team has went above and beyond for me and my family. I had a vehicle in mind and they searched high and low to get me exactly what I wanted. Not only did they find what I was looking for (plus found the perks that I didn't realize I wanted), but they found a great financing option and drove a grand total of 15 hours to pick it up and they even delivered it to my home in Nashville, Tennessee. If this isn't exceptional customer service, I don't know what is. I personally have never purchased a vehicle untouched, unseen or test driven before. However, the trust in the team to take care of me and get the quality that I wanted was never wavered. I knew I was in good hands. Thank you Aaron and Team...
Read moreWe spoke to Aaron on a Wednesday day morning to tell him we were interested in a vehicle and what all we wanted on it. Wednesday afternoon Aaron had let me know that he had found what we wanted. It was a great car but we did not like the color. On Thursday afternoon Aaron called again and said he had found another car. He sent me pics and we really liked it. We were able to test drive it on Monday and we signed the papers on Wednesday. It took a week for them to find us a vehicle...that is great. We highly recommended Vaughn Ford to anyone looking for a vehicle. They were fast, friendly, and gave us a great deal. I definitely will be recommending them to my...
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