Fourwinds RV — Local services in Maroa

We telephoned and spoke with a salesperson named Kevin. We explained what we were looking for in a travel trailer. We drove there over 75 miles and met Kevin. It was a hot day and my wife was still recovering from surgery she had 3 weeks earlier. They had no golf carts to use for getting around their lot. Kevin just pointed us in the direction of where the trailers would be setting that he believed we would be interested in and would fit our budget. (Funny, but I had not discussed budget with him. He must have made a decision based on us, our clothes, our vehicle, who knows). We went through several trailers by ourselves. Each one we looked at we had questions about but no Kevin to ask. He popped in while we were looking at one and advised us that they were short handed and he would check back in on us. We looked at a few more but it was too hot for my wife so we walked back to the office. I wondered how we would be able to check back with Kevin since he was on the lot apparently assisting multiple customers....we discovered him walking out of his little air conditioned cubical. We left and won't be back. Too many other great RV dealerships to pick from that want our business. Terrible customer service at...

We bought out camper from this dealership....big mistake?.... probably!! We were taken to the lot to look at campers and left alone had to find the salesman bought our camper and every extended warranty and extra there was offered. My husband went to pick up the camper and found out the fireplace did not work...the salesman said we don't know what's wrong you can either not worry about a new fireplace we bought our camper in April and anytime we called got the run around. about it or we can find another fireplace...my husband responded we are buying a camper with a fireplace or we will not be purchasing it.Labor day weekend still have not heard a word. Well our A/C stopped working so my husband calledRoute66 RV tech support which was absolutely NO help. Called fourwinds Tues was told to drop it off so we did after a week with no phone call called and told it would be two weeks after two weeks called and still haven't looked at it....WHAT IN THE HELL worst customer service. No calls no updates and still no NOTHINGS...may just come get the camper and...

Had Four Winds install new awning material on my travel trailer. I brought it home and run it out and it ran past the stopping point. I thought I was going to have OEM Dometic material installed but it was not. The material must be longer and it doesn't stop! I called Four Winds and they said that I would just have to live with it and I would just have to eyeball it when to stop. First time I went camping I tried to run it out and it stopped working after 5 foot, dead no power. Called a mobile RV service guy with 30 years experience and he said try it now, it started working. The plug in the railing for the motor was barely plugged in and corroded. I told him that the time I had it out it seemed to struggle. So him and I unwound the spring, it had 5 turn's he said it should have 7, we corrected and it is much better. He pulled the tag off of the awning that said to remove after installing and it was some aftermarket material. Cost me $100 bucks for a service call because of the poor workmanship provided at...