Samway Floor Covering & Furniture — Local services in McCook

Good store in terms of what’s available, but I bought a couch from them a while back, the cable for the leg rest broke and I asked about them fixing it. They got the part but they haven’t come out to fix it in almost two years. I’ve gone in and asked about it and I just get told, yeah we have the part but I apparently get forgotten about the second I walk out the door. I understand that it’s probably a small job, but I spent over $1000 on this couch pre covid which I mistakenly assumed would get me some level of priority. After nearly two years of nothing I just assume that it’s not gonna happen. I probably wouldn’t leave this review if I ever planned to buy anything from them in the future,...

We bought an expensive leather sectional. I planned to buy more furniture there when needed. I noticed a seam that needed fixed. Starting in April, I contacted them and after numerous times visiting with them, they never followed up with me to fix it. Very disappointed they won't back what they sell. They ruined me from ever shopping...

We won't shop anywhere else for our furnishings! I have a bad back, and Samway made sure I got the right mattress for my needs and it took 3 tries! They are amazing, personable people that really care about their customers. They went above and beyond for us! Thank you Darren...