Heartland Computers — Local services in McHenry

WHAT A DISAPPOINTMENT!!! Like a lot of internet shoppers, I researched this site ratings on line. I was not able to find any feedback on ResellersRating and Google. On their site they do show BBB A+ rating so I made a purchase, hoping that I will be happy with it. In the product description they do mention "Usually ships within 24 hours". About two days later no updates. I called probably more than 10 times no answer. I sent multiple emails asking about order status - no reply. There are quite a few telephone numbers listed on their website, most of them have been disconnected. There is also a chat window on their site which is allays OFF LINE. So finally I did get someone on the phone, that person asked me the order number and my phone number to call back with order update. About ten minutes later I received an email that said the order has been cancelled and refund issued, no explanation why!! The same time HeartlandComputers store raised the price on the same product by 20%. They probably figured now they can sell this product for more money. My recommendation is: stay away from HeartlandComputers store, at less you can walk in to the store. Your time is not worth wasting on waiting on updates or trying on contacting them. And at the end they will cancel your...

Since we started working with Heartland Computers we have found the knowledge and insight from their engineers to be outstanding. I would highly recommend working with Heartland for your technology needs if your are in the supply chain industry looking to increase the productivity of your workforce in...

Very impressive operation. You can tell the management cares about it's staff and their clients. Plus they have big hearts for charity...