We turned our Maytag washing machine in on warranty via their website. It scheduled a time with Knoxville appliance. My boyfriend stayed home half a day to call them and find out that he wasn't going to show. He came the following Saturday, ordered parts, Monday he replaced the harness. It didn't fix it and he never came back with the pump. Last time we saw him was the beginning of February, and now it's the middle of April. He rarely answered the many text messages or phone calls. Now we're trying to get ahold of Maytag to try to find another...
Read moreTerrible customer service. Eric never returned calls or text messages, even when promised to do so when we spoke on phone. After more than a month he bailed on my repair project and another repair person had to do the job. Avoid...
Read moreI have had Gary come work on my appliances for 20 years. We just bought a new refrigerator a couple of weeks ago. Fast friendly service, and very affordable. We are hoping to purchase a washer soon....
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