East Memphis Ace Hardware — Local services in Memphis

Employees kept following me around to the point that it was uncomfortable. I understand asking once or twice if someobs needs help, but if I repeatedly tell you no and obviously discussing things with the person im with, back off. Employees insisted the weekly add put out by the store didn't contain the real prices to the point that I ended up just having them take the items off and not getting 1/2 of what I had come for since they wouldn't honor their advertised prices. They repeatedly said "well sometimes they put out ads that we don't know about!" Well that's awesome, but im showing it to you now. We had two separate transactions, one for myself and one for the person I was with. After ringing up my stuff the cashier rang up the person I was with then started ringing up some of my items again. I told her she had already rung it up. She insists she didn't until I got out my recipre, at which point she flung the receipt back at me and tossed down the items. Also, I was never asked for or given the chance to input my ace rewards card. All in all, a horrible store and terrible customer...

The purpose of my review is to give a shoutout to the gentleman that helped me this afternoon. I went in looking for a sled for my daughter since it’s supposed to snow later this week. I didn’t see any in the store so I asked the gentleman at the entrance and he let me know that they had sold out of them that morning. He did tell me that a hardware store down the road had some. So happened that the store he told me about did and was able to get one. He saved the day and made a little girl very happy even though he doesn’t know it.

Even though I left that day without buying anything at this Ace Hardware, his actions will have me coming back. There is a saying that people might not always remember what you say but they will remember how you made them feel....

Ace is the place of the Hardful Helpman Wear. I poked my head in here today looking for a specific hanger that fit over a 2x4. They didn't have it. What they had was an ongoing rearrangement of the store. thankfully, this store is small enough that I won't have too much trouble figuring out where everything went to. I have painted a couple of times with the Kensington and Clark paint that they sell. I felt like it did a very good job and I was happy with it. I noticed that the price of a bare 18-volt Milwaukee hackzall was the exact same price as what could be gotten at The Orange box store. another great feature of this particular Ace hardware is that it is in the same parking lot as Three...