Excelsior Electric Membership — Local services in Metter

They are getting over on the reconnect fees. A bal of $54 resulted in lights being cutoff, and then have to pay $90 for reconnect fees. Notified them that I am not getting notifications at all from them. It isn't a money issue, it is me being responsible for 3 households and relying on the notifications of bill being due. Charging $90 to flip a switch is crazy. The elderly are on fixed incomes, and to have that big of a chunk taken from their income is robbery. The ladies I spoke with don't care. They just read the typical customer service line... I understand your frustration. Avoid this company...

Worst ever....had my fridge die out with a power surge on the grid more than 5x this month of August and I was told there was nothing that could be done. Lost food, the fridge itself and still had to pay a high electrical bill. Was told that it was that my fridge was no good in the bebeginning, not fogetting it was working just fine before your so called grid problems. Smh...you want your money for my lights but my 4 kids and I just lost almost a month supply of food. Way to go...

Twice this company has cut down trees in the least professional way possible. The first time, the trees were left right where they were cut and blocked off my mother's driveway. Nobody came to move them after several calls.. trees we're cut again and left right where they were cut, this time blocking the porch to get in my mother's house. This is the least professional job I have ever seen in my life. Would have taken 10 minutes with a small crew to move them over at...