Boomer Mcloud — Local services in Middlebury

Went in October to have some work done on my car. Had a remote starter, New radio and backup camera installed. Work was done in a fast and efficient manner with the occasional glitch with the radio. But come March the back camera came completely undone from the housing and just dangled there. When I tried to pop in back in place myself the whole piece the camera fits into seemingly isn't attached anywhere. It's now duct taped in place. Also from time to time when throwing my car into reverse my radio will crash and making an incredibly loud noise until I shut the car off and restart. All I'm sure could be remedied but since March I've placed at least 10 or so phone calls and left 2-3 voice mails to try and pick a day where I can come and get these things fixed. I only got ahold of someone once and was told I can bring it on a Saturday but had to call beforehand. Saturday came around and I called 2 or 3 times and have heard back. Pretty disappointed, spent a lot of money on this work only to have seemingly a subpar job done and no communication to try and make...

Got an Apple car play radio put in on March 7th 2024, and have had nothing but issues with it. From disconnecting my phone a reconnecting to Apple car play. It did it one day 8 times within 5 minutes. Mind you it’s a wireless Bluetooth one or you can plug your phone into it. Either way it does it with either being plugged in or wireless. And my boyfriend’s phone does the same thing. My stepfather has called multiple times in the past couple weeks and have not gotten a call back. I got it put in a 2015 Jeep Wrangler unlimited. I said yeah probably because they don’t want to deal with it again.. WORST customer service EVER!!!!! Will NOT be going back here...

Went to the Torrington branch and Jimmy was super helpful. I got 4 new door speakers in my car, only took a couple hours for them to do and the price was extremely reasonable. I’m super satisfied with how they came out and the transformation of the sound system is super impressive. Highly recommend going to this company to support a small business that does...