Rosa’s Cafe & Tortilla Factory Corporate Office — Local services in Midland

Over $80 for two family fiesta fajitas, chips and quest and 3 slices of cake. Ordered in drive through with absolutely no one in line and was told to park out front and wait. You would think the time it took, they could at least get it correct. Got home to everything in separate containers. No guacamole, one small shredded cheese and no queso. Hard to be happy when grandkids are crying because you couldn’t put the full order together. This is now the 3rd time for our queso to NOT be placed in the bag. NO, I do not want to make an extra trip back to get it. I want what I paid for the first trip. You make the effort to make it right…..or better yet, I...

If I could give a negative star I would. Today at the Midland Drive restaurant a young woman with Down syndrome was laughed at by the adult staff for bringing her baby doll with her into the restaurant. This is not acceptable by any means. Friends and family have reached out to the restaurant manager and we’re told there was nothing they could do…well how about starters apologize to the mother of the young woman and the young woman herself, reprimand the staff and have sensitivity training. Do something to make this right. Otherwise the whole staff needs to be fired...

Ordered two beef fajitia with guacamole borritos the fijitas where burt, so i took the borritos back and showed one if the managers while the distric manager Cecil and another manager stood watching her. she did not appologize and started picking througt the beef fajitias took some to the back where Cecil and the other manager fallowed. the other manager started to pick through and taste them on the burnt fajitias on the assembly line. bottom line bad food and bad managment skills...