My shopping experience with ZEMS wash such a positive one. They had pretty much what I was looking for in Living room furniture. The sales person, Pam, was so down to earth and friendly. She was patient and actually listened to me on what I was looking for. Thank you Pam. Shane worked the paperwork in a way so i could maybe afford my purchase. Thank you Shane. Thank you for having affordable quality pieces that suit our home perfectly. The delivery crew were very respectful and careful as the unloaded from their trailer and set up for us. No damage upon receipt. I have pictures of the furnishings in our...
   Read morePaid for the flooring and the install the flooring is separating due to poor workmanship tried to get the installer to come by and fix it that’s been well over two month ago excuses as to why he can’t stop by. I called the store they never called back extremely poor customer service and workmanship for how expensive to think of how expensive it was how can you run a business like this don’t use them find another business that can do the work it’s over priced...
   Read morePurchased carpet and flooring from Zem's about 2 years ago - THEY set up the installation. For over a year we've stopped in, emailed and called to have them come out and look at. They never called back or responded. Finally got ahold of someone in charge who blamed the installer and washed their hands of it. No support and poor...
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