Pine Creek Nursery and Wedding Venue — Local services in Monroe

WARNING!!! Do not use Pine Creek for a wedding venue!!

I got married here in July 2017 and was excited as the venue is very beautiful. The downside is the staff and lack of professionalism throughout the venue.

The Venue coordinator personally insulted me multiple times throughout the planning process, complained about other brides in front of me and my family, bad mouthed my family during the wedding saying "we weren't the type to clean up" after ourselves, left for 3 hours in the middle of my wedding, wore gardening clothes to the ceremony, accosted my mother multiple times to move her car, and yelled at my day of planner and bridesmaid on the day of the wedding to the point of tears. The bartender closed down an hour before our scheduled time and we were charged double the contracted price. The bartender is actually a professional pourer and does not have a license to serve alcohol. They didn't chill our white wine until later in the evening. The venue did refund me for part of the bar cost. The accounting for the venue is done very oddly. They cashed all of our checks weeks to a year after we paid. The event staff wore see-through shirts and complained about the cleanup process. The owner of the venue had nothing to say about any complaint we had, claiming it was all about perspective and they didn't want to be held responsible. We were out of the venue an hour and a half before we thought we had to be and the owners closed the gates on us. The staff walked around and carded people not in line for liquor constantly. Emptied out water bottles and searching for underage patrons. I'm not okay with underage drinking, but the way they went about it lacked professionalism. They were just mean people. The Venue coordinator and owner lectured me on how to communicate with them, meanwhile, the venue coordinator would forget about our meetings we set up and sent me text messages with "Love mom" as the signature.

My family is a fun and energetic group. We did not damage anything and were extremely respectful of everything in the contract. I work in the hospitality industry and can't believe what I saw. I have no idea why Pine Creek would not take responsibility for anything but the bar. I would sincerely think twice if you consider having your wedding at this location. You have...

Like others have mentioned, we were planning our wedding for 2020, but COVID hit and the venue was VERY unapologetic and unempathetic. We were not given or offered a refund of any sort. We were only given the option to move the wedding date, which we did because COVID continued to impact our communities and the world at large. Regardless of this "option", we were only allowed to pick specific weekdays or a Sunday. A Friday or a Saturday would force us to pay additional fees, even though we already gave our full deposit over... To be very honest, I don't write reviews very often, but I have gone out of my way to tell EVERYONE I know about this venue for doing what they did to us and not batting an eye at our situation. Because it's not just OUR situation, it's many couples who unfortunately chose to wed in 2020, CLEARLY NOT KNOWING COVID would happen. I understand you need to make money, but we have completely lost thousands of dollars for you to do nothing. We are at the point where we no longer want to have the wedding and will definitely not be doing it at Pine Creek Nursery, as they've left such a bitter taste in our mouths that we cannot support them with any more of our money or business. I cannot speak to how they operate as a nursery, but as a wedding venue, CHOOSE SOMEWHERE ELSE. Literally anywhere else. I am so disappointed and upset by the fact that we gave this venue our time and money, only to end up with NONE of it back. Can you imagine being happy, excited, and in love, only to have COVID hit and while the government is even offering a stimulus check, Pine Creek Nursery is taking over DOUBLE that away from us? That amount of money back could help us get back on our feet after having lost our jobs, but instead, it is pocketed with no cent of empathy...

Pine Creek Nursery is beautiful, and the weather was amazing for the event. One of the reasons that we chose Pine Creek was that it had the capability to host an event of our size (90 people) entirely inside if the weather would not cooperate, which luckily was not a problem. Tons of greenery, access to gardens for pictures, and a carefully crafted building with an open layout for easy use. There are tons of little nooks around the property to get away from the excitement which many of our guests appreciated. The owners, Paul and Gwen have developed a gorgeous property and it will continue to expand (groom suite coming soon). We could not have asked for more from the owners or the venue on our wedding day.

One of our luckiest moments of our wedding planning came when Karlyn, the event coordinator on-site, told us she would be unable to coordinate our wedding after we signed the Pine Creek contract. A couple of months later she contacted us again, saying she was now available, although we had already contracted another Day of Coordinator. Through our experience with Karlyn, she was erratically responsive to questions and when we got a response it was clearly written from a phone (typos, lacking grammar, and punctuation free). She was difficult to work with and we would not recommend her to others. I would recommend the owners of Pine Creek Nursery consider having a different face for their business.

Overall, it was a lovely experience having our wedding at Pine Creek Nursery in late June and thought it was...