Gilley’s Western Work & Outdoor — Local services in Mosheim

Very upset is all I can say. I bought a pair of Corral boots two days ago. I wore them in my job as a hairstylist they ended up being very painful and really hurt my feet. The bottoms were already scuffed up. I went In the return after the second day and she said they can’t return them and showed me another pair that looked in better condition. The quality of the boot was nice except the insoles were trash and they hurt bad…. But the service at the time of sale was fantastic and I’m aware it’s not the workers fault of the policy but for two days later I couldn’t return……...

I bought a pair of Carolina boots for work and wore them for about two hours see how they felt and go some water and few minor scuffs on them and my feet have never hurt me so bad in my life definitely the worst pair of boots I have ever purchased in my life and I tried to return them I purchased them 9 days ago and gilleys said the couldn’t take them back due to the fact they had been worn once when I was as careful as possible but I still wanted to try walking around in a working environment and I was very...

Stopped in today with the fullest intentions of making a purchase. I’m a manager in retail. The store was clean and organized. There was absolutely NO customer service. They probably could use either A accountability or B training. I work in Sevierville so, I have lots of options however, really wanted to support local business. I have an event on Friday…..so disappointed. I also needed to use the restroom. I’m pretty sure it’s Tennessee State law that you have to provide a public restroom to...