Home Source Warehouse — Local services in Mount Vernon

I told Terry I was wanting to purchase a whole furniture set but they didn't have alot to choose from but they did have alot of furniture pieces that went with alot of the furniture sets that I've seen online. So I told Terry I will purchase the chair and ottoman from there store & go online & purchase the rest of the set. But when I went online they didnt have the exact brand that I would need to match the chair & ottoman set that I had just purchased for 800.00 two days ago from HSW on 11/13/21. When my daughter finally got ahold of Terry to see if I could return these 2 pieces of furniture he was so rude! Terry would not even let her speak about why we wanted a return on the furniture that I have only had for 2 days. He kept interrupting her the whole time. I never knew they didn't have a return policy & its nowhere written on my receipt. If I would have known about there return policy then I would have never bought pieces to a furniture set knowing I may not be able to find the rest to...

Purchased a great sectional from HSW today, the furniture is amazing and high quality. Got the piece at a spectacular price as well! But the 5 stars really came from the AMAZING customer service. Purchasing was fast and easy but when I went to go pick it up the service was even better! The guys helped me load it as it was just me and my 15 yr old brother, laid cardboard on the trailer to protect my piece, then I foolishly forgot straps so they took the time to secure the piece to the trailer with material they had in the shop with a protective layer anywhere the strap had to touch the furniture! These guys are 10/10, I would absolutely recommend them to anyone and will be purchasing ALL future furniture...

Home Source Warehouse provided an amazing experience from start to finish! I needed an adjustable base and a queen-size mattress for my aunt, and I was really worried about picking the right one since buying a mattress for someone else can be tricky. The team was incredibly helpful, patient, and knowledgeable, making sure I found the perfect fit for her needs. They also offered delivery for an extra charge, which made the process even easier. Best of all, my aunt absolutely loves her new bed! I truly appreciate their excellent customer service and highly...