CC Computers — Local services in Muddy

I'll elaborate. My experience was from 2 years ago and I believe my rating from then was deleted.

I brought my laptop in for repair and was told it wasn't an issue, it would take about a week.. maybe up to 2 weeks. Three weeks went by and I called, I was told the keyboard was on back order. That's fine, I can wait. I believe it was another 2 weeks later, they said it was ready.

I picked up my laptop and brought it directly to work, started it up and it was obviously not fixed. The issue was worse. I called immediately and was told they "probably forgot to reset the system" and to factory reset it myself, then it should work. Well I know how to factory reset it so I did just that. This did not fix the issue. Startup actually was worse, I couldn't even make it to the home screen. I'm not sure of what they did but it was probably everything but fix it.

As for the keyboard, I have a hard time believing it was on back order. The keyboard was actually crusty and clearly very used. I even took pictures of it to show my friend that helped pay for the repairs.

That is my review from TWO years ago. I wouldn't...

I called a day or two ahead of time to ask if they could do a screen replacement for an HP laptop. Mac told me it would be better to bring it in to see what kind of computer it was, I already had the model number, but decided to just bring it in anyway. When I got there he told me that the computer has many problems. I told him I was fixing the computer previously but another company had sent me the wrong screen, it just needs a screen I have everything else at home that I disassembled which is the pull off plastic that goes over the display and the hinge cover to hide the hinges. He continued to tell me he cannot fix it because of "such" problems. I drove 40mins there and back, when all this could of been handled...

I toke my hp in to get defragmented and windows 10 put in .I never touch it I gay it to my dad he took it in and was told it's a old computer nothing he can do with it.how funny my friend showed me a nices trick and hey it works .I won't be takening anything to them all go to my friend first what a rip off! Trying to take a laptop from an old man. Than took $80.some...