From my wife: Abernathy’s Complete Home Furnishing EXCEEDED our expectations! Trust me when I say we shopped around ALOT and their prices, knowledge and 1 on 1 customer service beat anywhere else we went! Dustin was incredibly knowledgeable about every piece of furniture & appliances we looked at! He took his time with us and never made us feel rushed! Dustin showed us different brands of the 4 items we were there to purchase and went over the pros and cons of each! He never made us feel pressured in any way! My husband says I suck at making decisions and he’s not wrong so Dustin’s patience was greatly appreciated! We purchased a Maytag washer & dryer, an adjustable bed frame & Restonic Biltmore mattress & a CatNapper couch! The delivery process was amazing! The two young men that delivered our furniture & washer & dryer had an impeccable work ethic and were very conscientious about making sure nothing was damaged in the process. I was so very impressed as the washer and dryer had to be taken down the hill to the basement! I highly recommend this company to anyone that needs any indoor or outdoor furniture, appliances, rugs, whatever your needs, they have it! Thank you again Dustin for your patience and kindness! You definitely made us customers for life! Big hugs to you...
Read moreWe ordered furniture from a chain store back in June 2022 which had an estimated delivery of the end of October 2022. Our bedroom set was ready in July but they were waiting on the living room set. We then planned a trip to Blue Ridge at the beginning of November to where our new home is to receive our order. All of a sudden it’s November and part of the bedroom set was now missing and the rest isn’t ready. We called several times and kept getting the runaround. Being desperate at this point we looked for furniture stores in Blue Ridge. We have always driven by Abernathy’s but have never been inside. We arrived at 4:30pm and by the time they closed at 5:30pm we had a new living room and bedroom set which was in stock and scheduled to be delivered in less than a week!! The day of our delivery we get a call…. We are running… I expected them to say late but it was EARLY. No problem we are ready! The two gentleman that delivered the furniture were great and so was the salesman we worked with. No pressure at all and happily answered all of our questions. The furniture is of high quality and they had so much in stock. We are now glad our June order from the chain store had issues…. As we are so happy with our new furniture from Abernathy’s. We...
Read moreI rarely write reviews for companies but I had to this time. Abernathy’s is the best furniture store I’ve ever worked with. The men and women at Abernathy’s go above and beyond to help you select the right pieces for you. They also go above and beyond if you happen to have a problem with one of the pieces even when the fault does not lie with them. I personally experienced how willing they are to stand behind their products. I purchased a recliner that happened to have a manufacturing issue. The problem didn’t even show itself to a month after purchase. They did everything possible to see that I was satisfied. I have purchased from Havertys, Ethan Allen, and even Lazy Boy before and once I was out the door and the furniture delivered they were done. They would barely talk to you if you had an issue much less attempt to solve that issue. Abernathy’s takes great pride in their customer service. I can call and they will immediately help me and if they can’t answer my question they actually take time to find out the answer. They do not just pass me around and refer me to others. I will recommend Abernathy’s to anybody and I do not do that lightly. Thank you for reading my review and I hope that it helps you decide where to purchase...
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