Shunk Furniture — Local services in Negaunee Township

We purchased a reclining loveseat in April during their no payments for 12 months promotion. We were told it would be about a 4 month wait which was not a problem. We asked how the sale worked We were told, "it's simple no payments are due until your furniture is delivered". When went to have our recliner ordered we asked again how the program worked we were given the same response. We were told that a 25% down payment was required which also was no problem. We asked if making payments before receiving the furniture would be okay and were told yes. So we made monthly payments and in Juky we asked for a status and were told that it might be shipped the end of September. In the beginning of October we asked again we asked for status again and were told it's getting ready to be shipped. First week of November we called and asked status and were told it had arrived. Delivery was scheduled for the upcoming Friday. On Wednesday we received a call confirming delivery that Friday. On the day before delivery we got a call from an employee, "Linda " who told us since we had not completed the credit application delivery would not happen. We told her that at no time had anything about a credit application been discussed. She became very rude and told us that was our fault, the customer is responsible for requesting such information. When I told her we did, she still said "well if you don't come in and complete the application or finish paying then delivery is canceled. I drove the 100+ miles to the store and made the payment. I asked to speak with her, but she was not there. So to anyone considering making a purchase at this store make absolutely sure you ask about payment option and if you need to complete a credit application because according to Linda it's not the responsibility of store employees to explain things. It's the customer's responsibility. Oh one more thing to be treated as rudely as a we were it will be a long time before we shop there again and would recommend to anyone who asks that they...

Out of the 1700 reviews that I have done so far on Google this will be my worst so far. I purchased a Bedset and was told it would be about 2 weeks for delivery did not show up in 2 weeks so the 3rd week I called and they said they need to wait until a truck is full to deliver it. Which makes no sense whatsoever because I paid a delivery charge. So besides the fact that it was extremely late even showing up when it finally did it came with no bed frame. I was told I needed to order it when I called them after delivery. Nobody told me in the 1st place I need to buy a bed frame with a bed set. Normally any bed set comes with bed frames also. The lady I spoke with that works there told me she was sorry and would have the sales person call me back which of course never happened. This has got to be one of the worst businesses I have ever seen and dealt with. I have purchased bedroom sets and bed sets many times and every single time they came with a frame. We even stated we were upgrading from a Queen. When I called and discussed this with the business they said it definitely should have been mentioned to me which means they are in the wrong and she admitted it So I cannot recommend this place to anybody at any time whatsoever. Besides the rudeness and incompetence it is just a...

Dear shunk furniture on April 8th 2025 my ex boyfriend Dave Larson from 1905 Bancroft st Marquette got mouthy with me at his house and he told me to call The Shunk furniture store about his furniture order on April 9th he was setting me up to take a fall .I wasn't gonna call there on April 9th because his furniture order is not in my name at all,I just stayed out of it since his furniture order has nothing to do with me at all. I know Bud Blixt that ran the Marquette store for you he was a really ,really great guy to know along with his wife .I miss Bud and his wife I couldn't ask for better friends then them ..

Love Lisa roshak From...