• THE RESTORED BRUSH • — Local services in New Bern

I rarely leave negative reviews, but my experience with this furniture refinisher was incredibly disappointing. I dropped off my chairs on July 18, 2025, with a clear timeline discussed. Over the next three months, communication was virtually nonexistent unless I repeatedly reached out first. Every time I asked for an update, I was met with excuses and vague promises rather than progress.

By October 15, after nearly 90 days of waiting, I had to demand my chairs back unfinished because I no longer had any confidence that Nicole was ever going to complete the project. I now have to find someone more reputable and reliable to finish what should have been a straightforward job — and I’m scrambling to get it done before the holidays.

If you value professionalism, communication, and timely service, I strongly recommend...

The Restored Brush is amazing!!! My wife brought me to this Custom Antique furniture shop and I am highly impressed (and I never am impressed easily) by all that they do here to restore furniture pieces for the home! Thier brushes and paints are amazing too! Nicole the shop owner and custom designer is absolutely warm and friendly and always willing to help and informative about what they do thier or to help you get started with DIY tools to get started and try it yourself. I highly recommend The Restored Brush to Anyone in New Bern and outside of it for home furnishing and decor. You must visit this shop you would...

Nicole rocks. Custom work and other items she has created and restore. Done with care and integrity...