ABRA Auto Body New Lisbon — Local services in New Lisbon

Amazing service and very friendly staff. All local from the surrounding area, they understand that people go through rough times on vehicles. Was involved in a hit and run down in the Dells and they were contacted by my insurance USAA. The staff asked if my truck was drivable and offered tow services if not. When I showed up they sent two people out to inspect my damages and went in to immediately start ordering the parts. The deal is that they get the parts in first and then have your vehicle started on afterwards. Took about 1 week and 3 days since it fell on Labor Day for the total work on time. Now granted I had my collision in July and they had me bring in my truck for the 29th of August however I’d rather them have the parts before taking my Silverado 1500 in. They worked on the whole body and did a great job with the paint, honestly my Black 2017 Chevy Silverado 1500 looks BRAND NEW! After they repaired all the damages and got the paint done they sent the truck next door to the Dodge Dealership for alignment checks and diagnostics. Contacted myself as soon as everything was done. Timewise for the damages and everything this is the fastest I’ve ever seen a vehicle turn around. If you have a small dinger or a few dents it might take even shorter than what I had but they’ll honestly tell you upfront the estimated time for your vehicle. Although I hope I never have to see them again if somebody else damages my vehicle I know I have the best service...

Will never go to this location again!! Abra as a whole is great but this location TERRIBLE!! Lady at front desk looks like she fell off the front page of trailer park treasures wearing sweat pants and a ragged hoodie. Really?!?! No professionalism no people skills was told by one person to bring car in so they could get it going and when I told her this she literally laughed in my face and said I don't think so it will be 3 weeks before we get you u in. I explained I was told to bring it in she told me she didn't care what I was told this is how it is. I told her I would take my business elsewhere at which time she grabbed the paper I was filling out while I was filling it out and said ok then you don't need this bye. I used Abra in Lacrosse and they are incredible. Very professional very nice I will drive extra 70 miles to have them do work for me if ever needed. Don't use the new...

I got an appointment for an estimate right away, the estimate was sent to my insurance company the same day and was able to bring it in for repairs as soon as it was approved. When they broke down the vehicle it was found to had more internal damage which was sent to insurance and approved the same day. I received update texts throughout the process. My vehicle was finished ahead of the scheduled repair finish date given even with more internal damage found. The repair job was amazing and when I got into the vehicle to leave I couldn't believe how clean it was! It was a great experience all around. I was even able to catch a ride with Mike to pick my vehicle up!! All around great people to work with!! Jen, Calvin, Mike and...