Pacific View Mortuary & Memorial Park — Local services in Newport Beach

A Heartfelt Tribute: Our Experience at Pacific View Memorial Park

When faced with the unimaginable—saying goodbye to a beloved wife, mother, and friend, one hopes for comfort, dignity, and compassion. In the days following the passing of my wife, Donna Michelle Ballard Connery, I found solace and gratitude at Pacific View Memorial Park. This review is a testament to their first-class service and the beauty of Donna’s final resting place.

From the first moment I arrived, I was struck by the tranquil beauty of its grounds. Gentle hills roll under a wide expanse of sky, and the landscape is carefully tended, lush with greenery and shaded by mature trees. Donna’s resting place offers a panoramic view of the Pacific Ocean, where sunlight dances on the water and gentle breezes bring comfort.

The staff at Pacific View Memorial Park, particularly Alisha Myers and Veronica Soto Ryan, provided a level of care that was not only first-class but deeply personal. Alisha’s compassion and Veronica’s calm steadiness ensured that every detail was attended to with care. They listened attentively to our wishes, offering thoughtful advice and support.

The service itself reflected Donna’s spirit, full of love and personal touches. Floral arrangements were chosen with Donna’s favorite colors and flowers in mind. Seating was thoughtfully arranged, and music selections reflected Donna’s tastes. Memorial materials were personalized with care, honoring Donna’s legacy.

Beyond the day of the service, Pacific View Memorial Park has continued to offer support. Alisha and Veronica followed up with phone calls and kind words, providing resources for grief counseling and support groups. The broader staff community contributed to this sense of ongoing solace.

For those seeking a place to honor and remember their loved ones, I offer my heartfelt recommendation of Pacific View Memorial Park, and special thanks to again to Alisha...

We had a terrible experience with pacific view. This is the 4th parent we have buried at pacific view. Starting out the ambulance that came to pick up the body drive over the landscaping, destroying plants and breaking the sprinkler. Then we went to check on our prepaid arrangements and the woman assigned to help us us said. I hate to tell you this, but your 191 year old mother drive here and cancelled her policy and received a refund. So you owe us $5000 more based on current prices. This is impossible since we live with her and she is never ever without one of her children. We were so upset. My sister had called three times to go over arrangements and you always told her everything was in order——3 times! My mother was very organized and was very pleased that she took care of everything ahead of time. My sister was concerned that she would no longer be next to my father because we had no arrangements in place now. My husband came back two days later to see the signature that you claimed was hers and suddenly you said. Oops we made a mistake. We were so distraught through this whole debacle. When my sister came to identify her body. You did something horrible to her face. She looked like a monster. This was completely unacceptable. We told our other relatives that they could not see her in this condition as it would cause them to have nightmares. It took far too long for you to cremate her and give us the ashes. Shame on you for making a sad difficult situation...

I cannot speak highly enough for Pacific View Memorial Park and Mortuary. The death of a loved one is highly stressful, traumatic and sad, just to name a few of the emotions one experiences. My mother and I were devastated after the passing of my father. We were shocked by the number of seemingly trivial details that needed to be attended to and we were just overwhelmed. We went to Pacific View, and from the moment we walked in we were treated with kindness, patience, empathy and understanding. Jill Pike was phenomenal. She was extraordinarily patient and kind. She walked us through all of what needed to be done and assisted in navigating a tricky family dynamic as well. Jill went above and beyond for us in making sure that every detail for my father's funeral was just as he wanted (he was a type A man who knew what he wanted for his funeral). Given we were also in the midst of a pandemic it was especially tricky at times, but Jill always pulled a rabbit out of the hat for us. The day of the funeral the gentlemen, Miles and Efrain, who brought my father to the church and who helped to direct the events the day of, were absolutely wonderful. Again, patient, understanding and supportive every step of the way. Whilst none of us want to experience the death of a loved one, chances are that we will at some point. I recommend Pacific View most strongly to assist you when that times comes. They have an all star team of people working there who truly understand the...