Hill Country Alterations & Embroidery — Local services in Niederwald

I took my wedding dress to get altered into a 50s style dress I could wear again. In March of 2020. I also took other dresses to add pockets and straps to them. They did good with the small dresses. My wedding dress however I have back in pieces after 4 years. Yes I missed an appointment here and there for a fitting but I also made it to multiple where I was told they weren’t in the shop, or they were at another fitting somewhere else or they forgot. It wasn’t an urgent alteration when I took it in but later it was as I wanted to wear for my 15yr anniversary. They had to pull it out of storage as they had moved locations. They told me they’d have it ready and just needed to attach the skirt. Then night of pickup, they said it was cut and they had to get new material to try and match it. I would try calling and texting and when I’d finally just go to the shop they’d tell me their “system is glitching” I finally asked for refund and my dress back. When I got them they had only done the bodice which is all they had completed 2 year prior. Told me they’d have to get me my money later as they didn’t have it on them ( I prepaid most of the cost) when they took it to my house they said they wanted to still complete the dress out of “good faith” I shouldn’t have let them. I then started medical treatments, became pregnant, had my very premature twins, went back and forth to NICU for months, so I wasn’t worried about my dress. Eventually I’d try calling and texting again and got the same excuse. After 4 years I still got the dress in the scraps and only bodice partially together. No I do...

The staff at Hill Country Alterations & Embroidery are AMAZING! I brought in several items and needed them in a fairly short timeline. They explained the cost breakdown to me and they were so kind and helpful. I was scheduled to pick up my items at closing on a Thursday evening, they had some delays unrelated to my items and they worked well into the night AND dropped the garments off at my door. Everything fit perfectly and I will definitely be back with other garments that need...

So I received my wedding dress 2 weeks before my wedding and the dress was huge and frumpy! Worst nightmare! I called hill country alterations and embroidery to see if they could help me and they did! I went in for 2 or 3 fittings in that 2 weeks and was able to pick up my wedding dress the day I was leaving out of town for my wedding. The dress fit absolutely beautiful, the staff was amazing and so so helpful and they made my wedding SO SO SPECIAL ❤️ Thank you so much for helping my...