I called Plumber Near Me to come out & give me a bid on attaching my mobile home’s plumbing to the new septic system & water line. They sent someone out who evaluated the scope of the job & said they charge a $69.00 fee for it that would be applied toward any work done if I decided to hire them for the job. I wasn’t happy about the fee, but paid it.
After payment I was informed I’d receive an email outlining the scope & cost. I received an email about five days later which showed their charges for the work. I had already secured another company to do the work as I needed it done ASAP & hadn’t received the promised email after two days.
When I opened their email, I was shocked to discover their cost was approximately $2,000 higher than I had paid another company to get the job done. Needless to say I felt I dodged a bullet by not using them.
I then thought their business dealings were questionable in these respects: 1. The business name causes their information to pop up on Google Maps anytime you access it to find a plumber near you (pretty clever). 2. they charge a fee just to come out & determine the scope of the job (which used to be the norm but not what I’ve experienced in the past year) 3. they then send an email showing an excessive fee to complete the job.
It seems their business plan is to respond to calls for service & collect the evaluation fee. If anyone is ignorant enough to agree to their fee, they’re happy to complete the job (an assumption). If you don’t use them to do the job, they’ve collected the eval fee so it’s a win-win for them & a definite loss for you.
It’s sad, but I’ve noticed a lot of businesses seem to be trying to recover from their losses from Covid by taking it off the backs of their customers who have also experienced losses from Covid.
I wouldn’t use this business...
   Read moreI am delighted to share my five-star review for the exceptional services provided by the local plumbing company that recently worked on my two bathrooms and conducted a thorough inspection of all plumbing systems in my home.
From the moment I contacted this company, I was impressed by their professionalism and responsiveness. They promptly scheduled an appointment at my convenience, and their team arrived on time, ready to get to work.
Throughout the entire process, their technicians exhibited an exceptional level of expertise and attention to detail. They were courteous, respectful, and took the time to explain everything they were doing and why.
One of the things that stood out to me was their commitment to finishing the job on the same day. They worked diligently and efficiently, ensuring that everything was completed to the highest standard before they left.
I was particularly impressed with their inspection of all plumbing systems, which uncovered some issues that I wasn't even aware of. Their team quickly identified the problem and provided an effective solution that resolved the issue, preventing it from becoming a larger problem in the future.
Overall, I cannot recommend this plumbing company enough. They went above and beyond my expectations, and their level of professionalism and expertise is unmatched. If you're in need of any plumbing services, I highly recommend giving them a call - you won't be...
   Read morePlumber Near Me has been consistently professional, communicative, on time and thorough. I called last week to order a preventive maintenance visit for my water heater. It was installed to City Of Austin Code by Plumber Near Me two years ago. Randi Dodd dispatched the plumber whose name is Casey. Randi followed up the arrival time and answered my questions. Casey checked out the water heater for function, verified there were no leaks, and drained some of the water to remove any sediment buildup. He treated me and my wife with respect and explained everything to us. While he was here, he quoted a second project on the spot and we gave him the go ahead. He replaced two valves on the fill lines ahead of our washing machine. The necessary parts were on his truck. He was efficient and quite skilled in getting this job done. He also checked the pressure on our incoming water line and gave us some good advice about caring for our system. Casey was respectful of property, We were extremely pleased with his work ethic and high level of...
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