CVS — Local services in Nockamixon Township

I have to use this pharmacy for many prescriptions for my family. I have to have my doctors call in the scripts days before to ensure that the medication will be available when needed. After the doctor calls it in, I have to follow up with a phone call to ensure they order the medication (why I don't know as their system should alert them they are out of stock). They tell me their system doesn't alert them until they go to fill the script - how does that make sense when people are on scheduled medications??? Many times I have spoken to the pharmacist on duty (as they told me I NEED to do) and they ensure me the medication will be ordered only to find out no one ordered it and it is not ready on the date due. They can never answer me as to how this happens, they just blame the pharmacist that was on duty when I called. I then have to call around to multiple CVS pharmacies to see who has it and drive all over to get it. Most of these medications are the same ones we get every 30 days. The past 4 times (this week) I have called, I have sat on hold for 35-45 minutes. This is unacceptable. I can tell you I spend a minimum of 2-3 hours a week, calling them, driving around to find...

The pharmacy dispensed a generic of my medication, by a company I don’t trust. I asked for an alternate generic or the brand name if it was covered. I handed the bottle back and I left. They dispensed the brand name, and tried to charge me $198. When I called back to tell them that I would accept an alternate generic, they told me they were not allowed to dispense a generic because my doctor had listed name brand. When I asked why they issued the generic in the first place, the pharmacist told me that never happened and I was never issued a generic. Excuse me?! I’m absolutely shocked by this treatment - she basically called me a liar. Now I have to wonder, what kind of records do they keep? And if she’s not allowed to issue me a generic, why did they do that in the first place? What other instructions or rules are they not following? Kinda scary.

I mean, they’ve always been terrible, but they were convenient. My mistake for choosing ease over competency!...

Very bad experience with filling a prescription while on vacation. My local pharmacy is closed on the weekends, so I had to wait until Monday to transfer my prescriptions to pick up in Ottsville. I called back on Monday to check the status and that’s when I found out the pharmacy staff had thrown out my bottles before filling my prescriptions. They said they’d call my pharmacy and get my prescriptions filled. I call back an hour later and they told me they weren’t filled yet. When I picked up my prescriptions it was clear that they had filled them at 2-3pm, yet when I called at 4:45pm they told me there weren’t filled yet and could not even guarantee an automatic message to alert me when they were filled. When I could finally pick up my prescriptions, the cashier told me I couldn’t use a CVS gift card to purchase, but I insisted and I was able to use it. Very disappointing. Would not use again, even...