Heritage Smart Technologies — Local services in Norfolk

I originally hired Rob at Heritage Smart Technologies to do some rework on my existing home audio experience- we have a Sonos system throughout the home and had some equipment out of date and just needed the system fixed to function better for our needs. He was so knowledgeable about different products and options and came up with a great plan that suited our needs. Upon meeting Rob, I got the opportunity to hear about what other services his company provides and decided to also hire them to do a large outdoor lighting project throughout our property and I couldn’t have been happier. Both the lighting and audio projects exceeded all expectations. The quality of the equipment they provided was top-notch and the installation process was seamless.

From the moment I reached out for a consultation, their team was attentive, knowledgeable, and professional. The automated appointment reminders, ease of booking and even a text when the technician was on the way was such an impressive level of professionalism and made the whole process so easy!

Not only did they deliver on their promise of exceptional sound and visual quality, but they also provided excellent customer service throughout the entire process. They were always available to answer any questions I had and made sure everything was set up perfectly. Even walked me through navigating the apps to manage outdoor lighting.

If you're looking for a reliable and trustworthy audio/visual business, look no further. I will definitely be using their services again in the future. Five stars all the...

We recently had the pleasure of working with Heritage Electrical and Smart Technology, and our experience was nothing short of exceptional. Rob and his team provided invaluable advice on optimizing our home entertainment system. From seamlessly installing our new TV to offering insightful recommendations for our speaker setup, their expertise truly shone through. Additionally, we were impressed with the competitive pricing for their services. Moreover, their superior availability and responsiveness further underscored their commitment to customer satisfaction.

We received a quote for recessed lighting that not only reflected their professionalism displayed in previous work but also made the decision to entrust them with this project even more appealing - we look forward to working with Heritage for this next project.

Heritage Electrical and Smart Technology's dedication to excellence, combined with their depth of knowledge in smart home solutions and electrical work, sets them apart. We highly recommend their services for anyone seeking top-notch expertise...

I had a great experience with Heritage Smart Technologies. I had several A/V components that had failed and also wanted some extra functionality. I was able to set up an appointment with Heritage online, which was great. Rob Garvey came and looked at my equipment and diagnosed my problems. He then made recommendations for new components. He didn't try to upsell anything, suggesting alternatives at lower cost than I had expected. He sent me an estimate for equipment and services that same day. He answered my questions immediately and again offered good advice based on his experience. After I accepted the estimate he scheduled the installation within a week. He not only installed but also configured and taught me how to use everything. In addition, he went above and beyond to pry a favorite DVD out of a broken TV and delivered it to my house. I highly recommend Heritage Smart Technologies...