L & L Auto Sales & Service, Inc. — Local services in Normal

We purchased our Acadia almost a year ago. Very nice people however the car has been nothing but headaches and problems since we purchased. We should have known when we had to take the car back immediately after purchase to fix the tires and all the headlights. I know it is a used car and I'm unsure of the inspection process but this one failed and unfortunately we, that have no car knowledge, rely on trusted salespeople to give us what the car is worth with not daily problems. I guess our error to do such a thing. Definitely feel "ripped off". We will not go back here for any other purchases and will stick to major dealerships. For now...on to...

In search of a new car for my Nana, I came across a WONDERFUL deal at L&L. It was a bit of a drive for us, but was so worth it! In addition to the amazing car we purchased, we were also very fortunate to be at the acquaintance of a lovely family-ran dealership. The young man who assisted us was down-to-earth and friendly (not pushy at all) and the establishment was warm and welcoming. My favorite part of our experience was that I got to snuggle with the family dog, Artisan (Artie) Mae while my Nana settled the paperwork. Hands down the best experience I’ve EVER had while car shopping! I highly recommend...

Well well well went here to get the blue impala. Drove 2 hours to get here, pulled up and everyone went inside. Walked around the lot for about 7 minutes. No one came out. Finally I go inside to get a salesperson and ask about the vehicle. As we are here looking at the vehicle. This older white couple pulled in. And I kid you not, before they could shut the doors on their vehicle. Someone was beside them. Had cash in hand and left with no car due to service and the fact they wanna max...