Great Scot — Local services in North Baltimore

Clean, had what I needed. Deli counter looks really good and fresh. UPDATE Had to lower my rating. Recently had an issue where my debit card was charged twice for same transaction. The cashier at first thought she hadn't given the sale price on one of the items I purchased, and checking somehow resulted in the double charge. No problem. I appreciated her checking. Called to straighten it out 2 days later when the extra charge showed up. No one answered until about 30 rings, then picked up the phone and hung up without saying anything. Repeated call, 30 or more rings again and meat dept answered and connected me with the manager at length. She sounded rather suspicious, and frankly, kept heaving sighs into the phone and sounding put out. Much of the purchase was from the deli for custom sliced cheese etc, so it was obvious we didnt make 2 identical purchases in some kind of scam. We ended up driving over there with copy of my bank statement and the receipt, e-mail address, ph # etc. Fast forward 2 days, no response from manager (Tammy). Called again today and spoke with Her once again to see how my credit was coming. She informed me that I needed to bring her another copy of my bank statement to show the charge wasn't pending. I told her I already did that. She somehow couldn't grasp the fact that listed under pending activity was only my Spectrum Internet payment way up at the top of the page. The double charge and my other transactions at other merchants were itemized well below any pending activity. Gave up because my account will always show pending activity from somewhere, today it's Northwest Water and Sewer, and She won't be able to understand that. Called my bank, verified it was indeed deducted twice, and placed one of the charges in dispute. Just a note about the management interaction. It's very fair to say both times I interacted with management, I felt like I was talked down to, like I was running a scam or something. When I took my bank statement in, she kept impatiently tapping her cigarettes (Marlboro greens), on the counter and making unhappy faces. The 2nd call was again, not truly rude, but one very small step shy of it. My recommendations are. 1. Always use Cash. 2. Avoid any interaction with management. 3 Don't call them on the phone, they do not like it and they will punish you with lots of sighs and condecending talk...

Prices at this store are RIDICULOUSLY HIGH! Take the 10 min drive to go to a store with realistic prices. I think someone needs to investigate why they are the highest prices around and what percentage of buying customers are using government assistance to buy groceries there. It is unfair because the families who already have to use any kind of assistance must make it last all month! It would be nearly be impossible to feed a family on a budget...

I live in Findlay now, but when I lived in North Baltimore, I loved shopping here. They may be a little pricey, but it was so convenient having a store right in town to run to when I needed something. I did all of my grocery shopping there and I loved that there was always someone available to speak to when I had a question or if I was looking for a recommendation. I love the small town feel of this store and I truly miss...