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Mountainside Treatment Center — Local services in North Canaan

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Mountainside Treatment Center
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Mountainside Treatment Center
United StatesConnecticutNorth CanaanMountainside Treatment Center

Basic Info

Mountainside Treatment Center

187 S Canaan Rd, Canaan, CT 06018
4.5(103)
Open until 12:00 AM
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Phone
(860) 824-1397
Website
mountainside.com
Open hoursSee all hours
MonOpen 24 hoursOpen

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Live events

NEW LGBTQ PRISM Weekly Peer Support Group (Great Barrington, MA)
NEW LGBTQ PRISM Weekly Peer Support Group (Great Barrington, MA)
Wed, Jan 28 • 10:00 AM
67 State Road Great Barrington, MA 01230
View details
Intro Series: Crochet and Knitting Help with Molly Goodchild
Intro Series: Crochet and Knitting Help with Molly Goodchild
Wed, Jan 28 • 5:15 PM
468 Main Road, Monterey, MA 01245
View details
Joel Blumert!
Joel Blumert!
Wed, Jan 28 • 6:00 PM
Little Red Barn Brewers, 32 Lake Street,Winsted, Connecticut, United States
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Reviews of Mountainside Treatment Center

4.5
(103)
avatar
1.0
28w

If I could give this place 0 stars, I would. It was a disaster from the start. My husband checked in late Monday night. By Wednesday, I hadn’t heard anything, so I called. Admissions said they couldn’t confirm or deny he was even there. I called multiple days with no answers. Strangely, they had no issue calling me about his insurance (which he had through me) but wouldn’t provide even basic info about his well-being. Turns out, they never had him sign a release of information (ROI). When I said I’d drop off a letter for him, admissions threatened to call the police on me. Eventually, after escalating to someone higher up, they finally got him to sign the ROI. I received a brief update and was told he’d been moved to residential care. I got his clinician Corey’s contact info. I emailed Corey and only got a one-sentence reply. I also tried leaving messages for my husband, but got no return calls. Finally, Corey and my husband called together—to ask if I could drop off cigarettes. I did (regrettably), but when I arrived, the front desk wouldn’t give them to him due to lack of documentation. I texted Corey to confirm his approval—no response. That same night, a female patient shouted my husband’s name from the stairs. Every other rehab he’s attended has kept genders strictly separated, so this raised concerns. The next day, I tried calling again—no response. Eventually Corey called and accused me of “bombarding” my husband and said to leave him alone. I told him I felt used, and he refused to relay that, saying, “We don’t do he said, she said.” Ironically, he then told my husband I was contacting him after hours. A supervisor named Ariana texted me at 9:45 PM to check in—but later chastised me for contacting them outside business hours. I was never even told what those hours were. I’m a mom to a 2-year-old and sometimes the only time I have to send an email is at night. I asked for a follow-up update the next Tuesday—Corey never responded, and Ariana told me, “We typically provide updates once a week.” I visited my husband that Sunday. The visit felt off—his interactions with women, his coldness toward me. I raised concerns, and Corey said men and women barely interact and are always supervised. Later, my husband said Corey told him everything I had communicated to Corey. It felt like he was trying to turn him against me. In what world is that healthy for someone’s recovery? Then I got a call from my father-in-law saying Corey told them my husband didn’t want contact with me. An hour later, my husband called, unaware any of that was said. He never signed a ROI for them—yet Corey shared private details. Meanwhile, they refused to even confirm my husband was there without an ROI when I called in the first week. Highly unprofessional. I emailed Corey Monday—no response. Tuesday—no response. Wednesday—again, nothing. I left voicemails and texts—still no reply. Then during a scheduled couples therapy prep call, I was informed that my husband had been “therapeutically transferred” to a men’s sober living facility—aka, kicked out. They refused to explain why, but my husband told me he was caught in the woods from 10 PM to midnight with two girls and another guy—past curfew, so all four were removed. Corey had claimed men and women were “closely monitored” and “kept separate”—clearly not. The final advice I got from their clinician? “Demand the truth and know your worth.” That said it all. Now, I’m dealing with the fallout of an impending divorce and custody battle—after my husband cheated on me at rehab. If you care at all about your loved one’s recovery—or your own mental...

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avatar
5.0
7y

My name is Keith and I'd like to share my experience at Mountainside so far. I came into Detox Oct.26 2017 Broken and no hope in my life.I'm 49 and have a great life and a really tough one at times. I thought i was going to just Detox then leaving but talking with staff and nurses plus family i realized i needed more help just Detox is not enough in my eyes to leave after. Residential i thought i was going to leave after 30 days which i'll tell you goes fast very fast. Mountainside isn't like any other treatment facility I've been in. I'm not a rehab junkie last one was 2010 had 7 years sobriety and tanked for 3 1/2. There is so much to do here besides a straight AA or NA facility. I climbed a Rock wall for first time,played vollyball and softball i had'nt done that since the 90's. Did yoga(crazy thought i'd never) and more and finally went Camping for two days. I'm from Brooklyn and was always scared of the woods. Not as much anymore. After the 30 days I decide to go to ExtendedCare here to give me that much more of a chance to stay sober. This has been a great experience and worth doing if you have a chance. I call it a MTV cribs sober house. We are going to mexico for a week in April. Have a job at the Mountainside Cafe which we get paid for and just so much more. Its a great way to transition back into the world hopefully staying sober which at times gets very tough but we can all do it with the right tools in our tool box. The staff here and residential are fantastic. Dan and Nolan who are the house leaders are fantastic. The program here is very individualized and they take everything very seriously in your recovery . They take in consideration personal needs and modify treatment based on that. We have two afternoon to evening staff Mike and Peter who are just as devoted to Dan and Nolan. We have alot of fun here but are very serious about our recovery. I'm not trying to sell anyone to go here but I feel this was the best move in my life to get sober again. If its here or another sober house for more time sober i would recommend it to everyone. Its hard to decide to seek treatment but were all worth it. Who every reads this either you or parents loved one the ones you love help them get help. I hope this has helped anyone reading this God Bless and please get help...

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avatar
1.0
42w

I came to Mountainside hoping for support and structure. What I got instead was a mess of contradictions and unnecessary power plays. The no-phone policy is completely over the top. Cutting people off from essential communication—especially during such a vulnerable time—is not just cruel, it’s counterproductive. You’re told to “build a support system,” then punished for trying to stay in touch with it.

The staff? Totally inconsistent. Some are helpful, others are on power trips. Rules change by the hour depending on who you’re dealing with. One person says something’s fine, the next acts like you’ve committed a crime for doing the exact same thing. It creates confusion and stress when what you really need is clarity and calm.

Worst of all, during a previous detox stay, I was denied care after an argument with a staff member. I was refused medication and even a simple request to get some outside air during a panic attack which was not taken seriously. The panic attack resulted in perceived “aggressive behavior” which apparently warranted calling 911 and forcibly removing me ONCE I HAD CALMED MYSELF DOWN AND WAS ABOUT TO FALL ASLEEP (NO THANKS TO THE WONDERFUL NURSING STAFF). I was then taken to hospital and forced to spend the night (not for my own safety but rather to ALLEVIATE THE STAFF OF HAVING TO ACTUALLY ADDRESS THE PROBLEM). They actually had the AUDACITY to send me an ambulance bill even after refusing transport multiple times, only conceding once being threatened with being KICKED OUT OF DETOX. This is a shocking and serious miscarriage of justice especially in the industry of (supposedly) HELPING PEOPLE.

Mountainside might look good on paper, but the reality is disappointing and at times even harmful. I wouldn’t recommend this place to anyone trying to...

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Posts

Lauren PatersonLauren Paterson
I always say that I have done a tour of rehabs across the Northeast. And none of them worked until Mountainside. Today I have 16 months sober and I’m so grateful. I loved the inpatient program with its diverse offerings- I still meditate daily- and the high end facility was luxurious. I loved the staff - Frank was a superb group leader. I still keep in touch with 10 friends from inpatient and we cheer each other on. And I now participate in recovery coaching with Rachel Siegel who is a fantastic support person. Thank you so much Mountainside for your unique, caring, and inclusive approach to recovery. You are the first rehab that inspired me to get and stay sober!! Thanks!!
Sam CollettoSam Colletto
Mountainside throughout my experience there from detox to 30 day program was phenomenal!! It literally changed my life in such a positive way!! My counselors, my studies, the awesome staff throughout just took care of me in the most professional and loving way!! I owe a lot to mountainside and would recommend them to ANYONE that needs assistance in starting their recovery!!
George MullenGeorge Mullen
Mountainside Treatment Center gave me my life back! Each staff member has a heart of gold and is extremely gifted in the business of recovery... It was bittersweet leaving that place.. I will forever be grateful to them!!
hotel
Find your stay

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Find a cozy hotel nearby and make it a full experience.

I always say that I have done a tour of rehabs across the Northeast. And none of them worked until Mountainside. Today I have 16 months sober and I’m so grateful. I loved the inpatient program with its diverse offerings- I still meditate daily- and the high end facility was luxurious. I loved the staff - Frank was a superb group leader. I still keep in touch with 10 friends from inpatient and we cheer each other on. And I now participate in recovery coaching with Rachel Siegel who is a fantastic support person. Thank you so much Mountainside for your unique, caring, and inclusive approach to recovery. You are the first rehab that inspired me to get and stay sober!! Thanks!!
Lauren Paterson

Lauren Paterson

hotel
Find your stay

Affordable Hotels in North Canaan

Find a cozy hotel nearby and make it a full experience.

Get the Appoverlay
Get the AppOne tap to find yournext favorite spots!
Mountainside throughout my experience there from detox to 30 day program was phenomenal!! It literally changed my life in such a positive way!! My counselors, my studies, the awesome staff throughout just took care of me in the most professional and loving way!! I owe a lot to mountainside and would recommend them to ANYONE that needs assistance in starting their recovery!!
Sam Colletto

Sam Colletto

hotel
Find your stay

The Coolest Hotels You Haven't Heard Of (Yet)

Find a cozy hotel nearby and make it a full experience.

hotel
Find your stay

Trending Stays Worth the Hype in North Canaan

Find a cozy hotel nearby and make it a full experience.

Mountainside Treatment Center gave me my life back! Each staff member has a heart of gold and is extremely gifted in the business of recovery... It was bittersweet leaving that place.. I will forever be grateful to them!!
George Mullen

George Mullen

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