I am deeply dissappointment with them..I feel they purposefully trick you into spending more on items that is supposedly marked down. Today I was in the store and browsing the garden area when I came accross these metal stools that they had on special..red stickers..marked down to 39.99. I took the stools and eventually went to pay..only when I got to the car I checked the receipt and they scanned the item 79.99! I went back in to go make sure I looked right and yes....the price where I found it was 39.99. I called a manager and showed her and she just said there is nothing she can do as it was probably someone who had it from another area and dropped it there but my item was not the one for sale for 39.99. She went on line to check if my item was indeed from another area in the store but their system showed it as not even available at that store! She did not even offer a discount of any sort for the problem just told me take it or leave it basically..i can get my money back or of I still want it I have to pay 79.99. I get that people drop things whipe shopping..but that's why they should have workers in that area making sure the products on the shelves are the actual ones listed..if I had not looked and probably alot of people before me did not..ended up being tricked to pay double for a product that they thought was marked off. I am shopping at Menards daily for large property company but I will definitely be moving business away from them and rather start ordering from Home Depot...
   Read moreFirst off I knew exactly what I wanted 6 foot fence posts and welded wire fencing the person up front sent me to the back of the store to tell them what I needed the person in the back got me a ticket,so I paid and drove to the gate person at the gate had no clue where my stuff was located and told me the complete opposite side of the yard then I finally found the posts with a label that read 6 feet the first few I grabbed where 6 feet so I figured the rest were as well so got them and then stoped at the pick up desk and they help me find the rest of my stuff and I went home got home and 90% of the post where the wrong size so I went back to the gate the new person operating gate would not let me in and sent me back in the store to talk to the service counter and they sent me right to the gate so I went back to the gate and then back in yard went back to pick up desk waited 10 minutes for someone to even talk to me kid asked fork lift driver to pull down a pallet of posts down 20 minutes latter back at the pallets no one showed up so I walked back to service desk,and yelled at a innocent young employee he got me some help the kid at the service desk deserves 5 stars but the rest of the store left me...
   Read moreI don't even have to think about this one I love this place the employees are helpful but I go there enough to now we're everything is at one thing my hubby and I have been talking about is the materials the pick up out side well sometimes we just need a few peaces of backer board and we're in a hurry that day oh ya backer board id water proof and you install it on before your tile on walls, counters ,floors . So anyway then we have to get off go and have to wait in line some times which move pretty fast wait in line purchase a mask because we don't know how to save ours ever then walk all the way to the back corner of the store to grab a pick up paper for the backer board walk all the way back wait in line again to pay for it then run out side get in sour truck drive to the back have the gate look it over go look for it for the backer board load it up go back to the gate then we go by then at least 25 -35 minutes have gone by anyway my point why can't have order,pay pick up drive threw in the back .that would be great ok I made this sound so crazy long but I will do it by the time I'm back in my car I am already have my hands full of different...
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