I recently had the pleasure of working with Lone Star Awards, and I am absolutely impressed with their outstanding service. From the moment I submitted my order request, the team was on top of it. Tom called me promptly and ensured that my needs were understood and helped me pick out an award.
One of the factors that impressed me the most was the quick turnaround time. Despite needing the order completed urgently, they delivered beyond my expectations. I reached out to them on a Friday, sad they had the order finished by Monday afternoon. Their efficiency and dedication to meeting tight deadlines are truly commendable.
Not only was the service exceptional, but the quality of the awards surpassed my expectations. The craftsmanship and attention to detail were evident in the final product. It is clear that Lone Star Awards takes pride in delivering high-quality items.
I highly recommend Lone Star Awards to anyone in need of an award or trophy. They went above and beyond to accommodate my request, and I couldn't be happier with the outcome. Thank you for your excellent work and exceptional...
Read moreI called Lone Star Awards on a Saturday with a rush request: I needed a custom desk name plate finished and ready to go by Monday morning. I honestly didn’t expect much, since most places aren’t even open, let alone willing to take on a last-minute project over the weekend.
From the moment Tom answered the phone I could tell I was in good hands. Straight and to the point, he was clear about what he was able to do and what couldn't be done. Within three hours of my initial call, he had a design draft ready for review. By 5pm that same day, I had the final product in hand, perfectly done, exactly what I needed, and finished with incredible attention to detail.
The service was fast, responsive, and professional. Lone Star Awards took what felt like a stressful, impossible ask and turned it into a smooth, seamless experience.
If you are looking for quality work, quick turnaround, and amazing customer service, look no further.
Five stars....
Read moreLoved my experience with Lone Star Awards! I had a very sudden, late night request for the following morning and I wasn't feeling very optimistic. However, Tom replied very quickly to my message and assured me that he could get the job done in 30 minutes! I was ecstatic! I had the trophies in my hands within an hour and 15 minutes of contacting him! (I took a while to pick up. Otherwise, it would have been much sooner.) He was such a wonderful gentleman when meeting him! And the parents absolutely loved the quality of the trophies! Will definitely be purchasing...
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