A-1 Maytag Home Appliance Center Inc. — Local services in North Webster

The owner Todd sold my sister a stove, he loaded the wrong stove. She had no way of knowing it until it was installed, she came home and knew right away that it was not the stove she bought. I was with her when she bought it, she sent me a picture and I knew it was not the right stove. The serial number was off by one number, we figured he just made a mistake and that he would take care of it. Oh no!! He was rude and defensive toward her, tried to convince her she had the right stove. It was so obvious that it was not the stove she bought. She had paid to have it installed and also had to borrow a truck to pick it up, she lives an hour away. He continued being very rude with a bad attitude toward her that she just decided she did not want anything more to do with him, just get her money refunded. He would not even offer to bring her the right stove and pick up the wrong one ( he knew it was the wrong stove). He did not offer anything but a hard time. I felt so bad because I was the one who recommended his store, never again! He finally admitted it was the wrong stove when she returned it but still gave her a hard time. Buy the way we are in our 70's and he expected us to help load so if you are not able don't...

I purchased a new range from them, as I wanted to support a local business . When it was installed it smelled moldy and musty. I called the store back several times and they wouldn't return my calls. The oven was 75 degrees off temperature. They don't have a warranty so I spent hours calling Whirlpool trying to get satisfaction. The technician scheduled had to put a new sensor in. Also there was rust in the bottom of the oven. I had to call Whirlpool again as the oven temperature is not working. Another technician is scheduled. The store won't refund my money. Go to a large store for appliance purchases. This oven is not even a month old. They don't return calls and I am deeply...

Bought a refrigerator and a gas stove from him.. Returned home to unbox stove had huge dent in control panel. Called A-1 he was unwilling to accept appliance back for refund... 6 months later Refigerators control panel and cooling system had stopped working.. Called A1 Maytag referred us to Whirlpool.. purchase date at whirlpool was 12/2019 when we purchased unit in April 2020. Please save yourself the money, time and expenses and DO NOT SHOP HERE!! He is all about making a Buick buck$$$. Look elsewhere for someone who actually stands behind what they sell......