Tufte Marine Sales — Local services in Northwood

I called May 29th. I stated that I had a 1978 bluefin boat, and 80 horse Mercury that needed work on the motor. The receptionist said we do a first come first serve. Bring it, and we will write up a work order. I brought it that day. She told me about 4 weeks wait to get it done. I was curious since I hadn't heard from them yet. I called June 25th. The receptionist put me on hold. The owner gets on the phone, and tells me the boat is to old for them to work on. They let me bring it up there, and let it sit for almost a month. If I hadn't called who knows how much of the summer would of been wasted. He told me he meant to call me 10 days ago,...

Took my ATV in for repair and the store had it for 5 months before it was finally repaired. They gave me the run around for over 4 months and didn't order the parts to fix it till I came in to pick it up after 4 months. They charged me the full repair cost with no compensation for the poor service or lack of...

Talked on the phone with them, told them make and model of outboard motor i needed work on. They gave me a timeline, and a quote. I brought it in talked to them, no one was on the same page. they told me they wont touch it. So i drove all the way there just to...