I traveled from IN to assist my father-in-law in Ocala. He needed to visit a Diamond Appraisal, so I researched several in the Ocala area. Mr. Castillo, United Jewelry Appraisals, met my expectations of an Appraiser in multitude of ways. Key points: Willing to work with me since I was coming from IN; on-site and in-front work; does not buy his appraised work (meaning total honesty work and value); and completely describes and provides an in-depth explanation the 4 C's of his finding to the 'untrained' customer. I have some knowledge of how diamonds are valued so I was not walking into this event blind unlike my father-in-law, but Mr. Castillo focused his attention to my father-in-law and ensured that he understand everything he had done and what was on the Appraisal. My father-in-law was very pleased (walked away more knowledgeable and happier I found Mr. Castillo). I would recommend Mr. Castillo, United Jewelry Appraisals to anyone in need of an 'Honest' Appraiser and will use him...
Read moreI would highly recommend Carlos as an independent certified jewelry appraiser. My wife and I found him to be very professional, knowledge and trustworthy. We had recently purchased two rings from a “jewelry event” at a local jewelry store. We wanted an independent appraisal and made an appointment with Carlos less than one week after the purchase. Unfortunately Carlos confirmed our suspicion that the rings were sold for more than their appraised value. Since we had purchased the items less than 30 days prior, we were able to return them to the store for a full refund. Carlos spent over an hour performing the appraisal and provided us with a color printout and digital copy for insurance purposes. In the future we intend to take any purchased jewelry items to Carlos for...
Read moreI purchased a ring online that was listed as 14K white gold with a 6-carat aquamarine. Upon receiving the ring, I took the ring to Carlos to have it inspected. The stone turned out to be a synthetic spinel. I had a 30-day return window, so I immediately contacted the seller and returned the ring. Jewelry online purchases are increasingly becoming more common. Its important to make sure there is a 15 days (minimum) return policy and to have the jewelry inspected by a Graduate Gemologist like Carlos to keep & wear the jewelry with piece of mind and to properly insure it. Thanks, Carlos, for helping me avoid a...
Read more