New Age Diesel — Local services in Oklahoma City

I really thought about this before sharing, and after really giving this place chance after chance, and spending almost $9,000, I wanted to warn other families before they use this place. At the end of September we bought a used truck for our business, the truck had some issues, which we discussed with New Age, but mainly we needed the issue of the truck shutting off fixed. We paid to have them fix the issues they claimed would cause the truck to shut down. After thousands of dollars, 4 tow fee's (everytime they claimed they fixed,it it was in fact not fixed) a very long 2 months of back and forth, and HORRIBLE communication from the owner Nathan, we brought our truck back. At this point, the truck was not even running enough to drive anywhere but our shop, which is down the road from New Age. Their mechanic who was working on the truck, personally came to our shop and told us the owner, who was the one who knows about 6.0's refused to work on it, or hardly talk to us, and that the truck was NOT fixed. During this 2 months, they would wait DAYS to even look at the truck, claimed to fix leaks that weren't fixed, MAJOR LEAKS!!!! left bolts/nuts off everything they touched, charged us for Ford parts, and ordered off brand parts, which a few were not even hooked back up correctly. After we took the truck to another mechanic, we were told of how completely screwed over by this place we were. $8,644 + 4 tow fee's. Our family trusted this place, and were just totally slapped in the face. We gave Nathan one more chance to make this right this week, we have been very patient and understanding this entire time, and he took the truck, didn't touch it all week, and gave it back to us with a shrug "I don't know what's wrong with it". No compensation for all our lost time and money, no care about his customers and their vehicles. From one business to another, this was a horrible experience, and I really hope you guys learn how to run a business better. Thank you for wasting 2...

Service is fast and they are an honest group. Their cleanliness is lacking. Had oil leak after they worked on the truck for a bad injector. Took the truck back. They were good about trying to fix what they thought was the oil leak issue. Picked up the truck and it started sounding like a bad injector again. Only put 300 miles on the new injector. The injector they replaced went bad and there was debris in the feed tube. Feed tube wasn’t replaced either. Valve lash was also not to spec. This was verified by another shop. Could be a really good shop if the cleanliness was better. They are honest people but they aren’t just...

I highly recommend new age they have fixed my truck for me. When I have had other problems I have placed a call and they helped me over the phone fix it where I didn’t have to tow it an hour away to them. I will not use anyone else besides new age to work on my Diesel truck. Thank you Matt and Nathan for all your hard work getting me back on the road and...