Olivehurst Public Utility — Local services in Olivehurst

they need to be audit on their billing department once a year atleast with overviewing random customers bills and their charges , they start charging a month ahead if you 2-3 days late you get a bill of 2 months charge and then that gets stuck till you miss next months bill then they add that month again,that's were their extra money comes from, their funny business at overcharging....then the shut off and reopen service fees are extremely outrageous...too much from this place....no one cares to take...

What a public utility should not be! Arrogant, non helpful, lazy, incorrect and not willing to give effort. No sense of customer service and not willing to go out of their way to find information or the answers. We lived next to a treatment center in Plumas Lake and it smelled bad all the time and the water smelled like bad eggs. After several calls no change or improvement. Glad I moved and love our...

The people of Olivehurst really deserve a lot better service than what OPUD provides. I have been waiting 3 weeks to have water pressure issues at my home resolved. I call to follow up and the folks in the office don't know nor do they care. Can't provide any kind of eta. It feels like there is 0 accountability. A small local utility should be more responsive to its customers. This is a real shame for...