Cabins On the Point — Local services in Orcas Island

I contacted Jennifer to see if the Willow cabin was available for a week in April, 2022. She stated that it was available so, I went ahead and purchased plane tickets and reserved a rental car. Jennifer then emailed me to state that since the Canada/US border opened yesterday, she would no longer accommodate my husband and I because she has a Canadian family that usually comes on that weekend.||||She had not even heard from that family yet to know if they were coming, but had zero concern for the $2,500 I had spent based upon her assurance that she would accommodate us. Even when I sent her a message requesting time the following month, she had neither the courtesy nor the professionalism to respond to my phone call, text, or email. ||||This is a really shoddy way to run a business. I was in the fortunate position to make other, better arrangements, but for families with children or groups who are trying to coordinate schedules, this could have been a real mess. Since I am booking so far in advance, who knows what whims may have struck her between now and next spring. Maybe I dodged a bullet here....

I contacted Jennifer to see if the Willow cabin was available for a week in April, 2022. She stated that it was available so, I went ahead and purchased plane tickets and reserved a rental car. Jennifer then emailed me to state that since the Canada/US border opened yesterday, she would no longer accommodate my husband and I because she has a Canadian family that usually comes on that weekend.||||She had not even heard from that family yet to know if they were coming, but had zero concern for the $2,500 I had spent based upon her assurance that she would accommodate us. Even when I sent her a message requesting time the following month, she had neither the courtesy nor the professionalism to respond to my phone call, text, or email. ||||This is a really shoddy way to run a business. I was in the fortunate position to make other, better arrangements, but for families with children or groups who are trying to coordinate schedules, this could have been a real mess. Since I am booking so far in advance, who knows what whims may have struck her between now and next spring. Maybe I dodged a bullet here....

I contacted Jennifer to see if the Willow cabin was available for a week in April, 2022. She stated that it was available so, I went ahead and purchased plane tickets and reserved a rental car. Jennifer then emailed me to state that since the Canada/US border opened yesterday, she would no longer accommodate my husband and I because she has a Canadian family that usually comes on that weekend.

She had not even heard from that family yet to know if they were coming, but had zero concern for the $2,500 I had spent based upon her assurance that she would accommodate us. Even when I sent her a message requesting time the following month, she had neither the courtesy nor the professionalism to respond to my phone call, text, or email.

This is a really shoddy way to run a business. I was in the fortunate position to make other, better arrangements, but for families with children or groups who are trying to coordinate schedules, this could have been a real mess. Since I am booking so far in advance, who knows what whims may have struck her between now and next spring. Maybe I dodged a bullet here....