D & T Electric Heating, & Cooling, Inc. — Local services in Oxford

I was referred to this company Buy some mutual Quaintance I called Doug that was the first number that they gave me and they said they didn’t know if I could get a hold of him or not and gave me a couple other ones, but I did get through to Doug in the morning on Friday which is today April 5of 2024 He answered all I was thinking he would be able to do was give me a scheduled time. I didn’t know if it’s gonna be a week. I didn’t know if it’s gonna be a few days. I didn’t know anything but he said he would come out that afternoon. Didn’t give me a specific time said he had a job to finish which I was OK with I was grateful he told me as an emergency I I said OK yeah it is kind of emergency but OK whatever cause I’m without water I guess so that’s under his qualification as an emergency which is OK by me yeah I needed the water. I didn’t think you’d be able to get to this because you electricians are busy. it starts snowing. I think it’s 230 so I double check with him to make sure he’s still gonna be able to make it. He says yes so I tell him I will continue waiting. I wasn’t sure I call him at 6:30. Are you still gonna be able to make it? He says yes we are leaving in half an hour. This job took a little bit longer. OK I told him I will wait 8:30 PM rolls around I call his phone it goes to a secretary automatic answering service on Doug ‘s phone. I asked the lady I says is this Doug ‘s phone she tells me This is well when he doesn’t pick up it goes straight to his phone answering service and they said all we can do is take a message and leave him a message and he’ll get back with you so I did I still haven’t heard nothing it is 1012 at night , I get it if someone’s running late and has to reschedule and I tried today it’s gonna be a few days. I got other stuff going on I get it but this guy no call no show kept on giving me the runaround the contractor board explicitly talks about this kind of stuff they do not want these kind of people in business , these kind of people will leave you high and dry. If they get in the middle of the job I can understand if he didn’t leave in the middle of a job and just told me and put me off but at least communicated I can understand that, but to not in communicate and keep me here instead just say all we ran into the stuff we’re not gonna be able to make it night that’s unprofessional , I’m just letting you guys all know you guys take it for what it is . I will not be using this companies service I’d rather wait weeks for...

In the middle of the a heat wave in Utah this family owned business came from Idaho to save me. Two other very large Utah companies said I needed to spend extremely large amounts of money on major repairs or unit replacement costing from $ 10,000.00 up to $30,000.00 if I listed the companies you would be amazed, but I believe in Karma and I have scrupulous. Long story short these honest respectful people fixed my air conditioning for less than $500.00 and said I had around 10 more years on the unit. That means those 2 large companies were trying to take advantage of me, shame shame shame on you. Thank God there are still honest people who have businesses on this planet. I would give this company all the stars possible. They are the backbone of America. Thank you for all you do and what...

Placed a request for a simple light fix through my home warranty company via D&T. Instead of giving me an honest answer, they said they are backed up and won't be able to get to me for a month. Decided that was ok, then when I reached out six weeks later, they said they weren't going to come because it was too far of a drive for them. So instead of telling me from the beginning that they weren't going to come out, they tell me two months later. Will make sure to avoid this company for...