Tractor Supply Co in Palmdale has one black star from me right now.. after carrying a four gold star rating in my book for the last few years. I ordered an item from there (an actual incubator) through the online store, ordered it for curbside pick-up - drove to the store to pick up the item to learn that their 'curbside' was 1) 'go into the store' to pickup, and 2) they'd cancelled my order because they didn't have it in stock, but also felt no need to notify me of the change of status. I complained - believe me. I could understand if it had been a low cost item, but the incubator was over $100, worth calling the customer to advise them on change of status. The rep apologized, said she fully agreed, but the store managers had never in the time that she worked there (I did no inquire how long) called a customer to advise them that they cancelled an order UNLESS it was for an item that had to be shipped from another store. So much BS...
The rest of the visit was smooth, I found the dog shampoo I was looking for, and the customer service...
Read moreMy dog loves the Doggie Washing station! I just wish it was a little cleaner in there. People leave a mess behind. Hair stuck in the brushes, hair in the tubs, shampoos have fur on the bottles, and puddles.
I don't recommend buying animal feed here. Every other time I buy chicken feed it's moldy. They store their feed outside. I kept going back thinking it wouldn't happen again but it keeps happening. I'm very disappointed.
Also, the staff doesn't seem to be very knowledgable about animals or feed. Once they had 2 separate brooders set up with baby chicks in them. One read "Straight Run (girls only)" & the other read "Pullets (boys & girls)" I tried explaining to them they had it mixed up but they just shrugged their shoulders. They also never know the breeds of chicks they get.
We stopped going to Tractor Supply for a few months now. Couldn't be happier with Mom & Pops feed stores. Support local business not franchises. I...
Read moreThis store is wonderful and has had everything I've needed. Leo was helpful . I bought three of their shopping bags, each $1, and turned them into grow bags for potatoes and shallots. Fantastic! Didn't need the expensive "grow bags" that cost anywhere from $8-$30. Just poke a couple holes in the bottom, put the rectangle bag accessory in the bottom, fold the bag down to one third it's size, add dirt and bulbs, cover with a little more dirt and water. Two weeks later, I've had great results and have just added more dirt and have unfolded my Tractor Supply bag another one third. Potatoes are 6"--8" tall. Shallots are loving the Tractor Supply bag, also, and are 8"-10" tall. You can't get lost in this store and you can always find a helpful...
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