Frizzell Furniture Gallery Walker — Local services in Park Rapids

Bought a couch made by ashly and it was assembled wrong so 5he left and right side cushion leaned to the middle and caused your hips to tip and caused back pain. The tried to repair the brand new cause but didn't fix the problem so they offered use our money back or to up grade. We made a big mistake by upgrading because the new one they delivered had a broken recliner/ headrest switch two weeks later we still have a broken switch. They act like we should not to be upset that this is business as usual with them. That it is ok to sell broken or damaged furniture and you should just shut up and take it no matter how long it takes. We have purchased another piece of furniture from the ashly store in brainerd and they were amazing please purchase your furniture from brainerd they are great and the take care of...

Excellent furniture choices. High quality. We have shopped and purchased from frizzle since 2016. Furniture including dining, living room, tv room , bedroom, etc. this year; Jenna Berhow helped us with our couch and loveseat. Great sales experience plus an absolute perfect furniture set. Then in July we needed to replace a poor 3 year old mattress. Went into frizzell. Alanna met us at the door ready to assist. I couldn’t believe the knowledge she had regarding every mattress manufacturer, style, comfort,etc. we ended up with a steams and foster hybrid. I don’t roll to the middle anymore and my back and hips no longer ache....

My 92 year old mother who lives alone bought a sofa sleeper here a little over a year ago. This rarely used sofa totally collapsed and she was told by them it would take approximately a thousand dollars to fix it. Of course, the sofa was just past the one year warranty. There was no offer of a discount on the purchase of a new sofa or any other accommodation made by them. I am amazed at their failure to stand by a product they sell. I give them two stars because they did listen to how it collapsed and looked into fixing it. We won't be back to do...