There are many words that come to mind when I think about my experience at Jewelry Repair and Engraving Center, such as AMAZING, OUTSTANDING, EXCELLENT, HONEST, QUALITY, BEAUTIFUL, and GREAT (just to name a few). After several months of searching online and in several different jewelry stores and centers , my fiance, Matthew , and I stopped by since we saw so many great reviews . Now, I understand why he earned every single one of their 5 stars. I would have given them 100 stars if I could! First, his customer service is absolutely outstanding and not pushy at all.Jeweler was amazing and helped me design the most perfect, beautiful ring of my dreams. He had great suggestions that I really felt enhanced the look of the ring. A-freaking-MAZING! Secondly, he will not start manufacturing the ring until you love every piece of it! Lastly, and I'm sure most importantly to many, in addition to the incredible service, the prices of the pieces is very, very fair. I felt like he were truly willing to work with us and our budget. There were many options and alternatives jeweler provided us to ensure that we got what we wanted without breaking the bank. I will happy recommend to everyone I know and I will personally be back for more pieces. Thank you Marat for your kind help. We love our rings. Matthew and I look forward to wearing our rings forever and are happy in knowing that there was some serious quality craftsman ship that went into...
   Read moreI contacted the owner on a Sunday at about 1 PM because my son wanted his new watch to be resized for somewhere he was going on Sunday night. The owner answered and told me that he would open for me in about an hour so that I could get it done for him. When I got there, I was so surprised at how cool the shop is. Watching him work, he is so incredibly careful with his work and so precise. Once he was done I told him I brought a bracelet that my mom gave me that multiple jewelry repair shops tried to fix. I told him that since he opened just for the shop that I could drop off the bracelet and come back another time, but just wanted to find out if he could potentially fix it. He took my watch and started working on it right away. He asked me if the watch was a bit too small And I did tell him that it felt that way, but did not think that he was going to do anything about it. He worked on it for about 20 minutes and then gave me the bracelet, asked me who fixed the other part, and when I told him, he showed me the other jewelry repairs work, and then his. I couldn’t even tell where his work was done. It was done that perfectly. Days later, I realized that the bracelet is no longer too tight, he must have added links to it and fixed it at the same time and it’s literally like new. I’m so incredibly happy being able to wear my bracelet again. I will Never use another repair shop! This is...
   Read more2/24/2025 UPDATE TO ORIGINAL REVIEW Once again, Marat did an amazing job fixing my jewelry!!! He is now 3 for 3 with 10 STARS!!! He is hands down THE BEST JEWELER!! He has helped me resize, engrave, and repair jewelry and did a phenomenal job while I waited. He worked me in the same day I called on all 3 occasions. Very reasonably priced and very nice gentleman. Go see him for yourself, you will be nothing but thrilled with his results!! Thank you so much, Marat!!!!
All I can say is, "WOW!!!!!!!!" I cannot recommend Marat enough! I had a very special pendant that I needed engraved and he worked me in immediately and finished the job while I waited. He made sure everything was exactly as I wanted it, and even made suggestions to improve the final look of the engraving. He was very friendly and professional. When I saw the finished product, I got tears in my eyes. His pricing was more than reasonable. Definitely will be asking Marat for help with all of my future...
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