Millheim Small Engine — Local services in Penn Township

My partner and I wanted to purchase a used mower at a locally-owned business. Several locals gave us good reviews of Millheim Small Engine. So we borrowed a truck, went, and purchased a basic model riding mower. After only mowing our yard twice, all the oil leaked out. So we called and asked if they would fix it. They said yes, but wanted us to wait a month to return it (we understand it's busy season, but were hoping they would prioritize something they sold that malfunctioned). We waited and called after a month and they asked for another two weeks. We understood it was busy, but push-mowing our yard was hard work in the meantime (~2 hrs of mowing on a hill). A family member offered us their used mower (in return for us paying for repair costs), so we asked if we could return the mower instead, as it wasn't usable and we weren't sure all that was wrong with it. So after we finally took it back, and they offered $350 less than we purchased it for. While we understand they have an "as-is" policy, we essentially paid $350 to mow our yard twice and had the hassle of needing to return it and going back and forth for six weeks. They should have taken more ownership of selling us a mower that wasn't in good shape. Overall, it wasn't a good experience. This may be a good place for others if you don't have any issues down the road, but buyers beware, if something does have issues, you may wait a really long time for them to fix it and they will not refund you...

Outstanding Best Ever Chainsaw Small Engine shop/dealer. This family owned and operated small engine business has it all. They are extremely knowledgeable about various brands of Chainsaws and small engine equipment. Up to date on everything. They might not answer the phone? But I guarantee anyone that's called and left a voice mail message got a call back. Thousands of customers daily and sometimes hourly walk through the doors. They might seem short handed at times? They make up for that in customer satisfaction all hands down. You can trade in your used Chainsaws towards the purchase if a brand new saw. Who does that and offers you fair trade value??? No one else that I know of? There should be a Milheim Small Engine shop in every small...

In Spring 2023, we bought a used Husqvarna lawnmower for $550 plus trade-in at Small Engine & ‎Hardware. We later found out that the exact same model, when it was available as new, cost between $400 and $499. This $550 transaction included a "trade-in" (a Honda mower). ‎ At that point we assumed that we had been duped & cheated. But we must be wrong: apparently, we were ‎not purchasing simply a used lawnmower, but rather an antique... We learned that rust must be to ‎mowers what patina is to antiques. And who wouldn't pay extra for a piece of lawnmower ‎history? Still, the antiques market is so unpredictable: when we tried to sell it back to Henry, he ‎didn’t...